Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
Other Categories
Little wait time on the line and my question was answered and explained completely.
Little wait time on the line and my question was answered and explained completely.
Insurer: Trupanion Canada
By:
Drew solved my inquiry and his customer service is great.
Drew solved my inquiry and his customer service is great.
Insurer: Trupanion Canada
By:
Every time I've called the person answering is very empathetic resourceful and always makes me feel confident I'll get the help we need.
Every time I've called, the person answering is very empathetic, resourceful, and always makes me feel confident I'll get the help we need.
Insurer: Trupanion Canada
By:
Fast efficient claim experience.
Fast efficient claim experience.
Insurer: Trupanion Canada
By:
Fast telephone and chat response as well as clarification if i need it
Fast telephone and chat response as well as clarification if i need it
Insurer: Trupanion Canada
By:
Great customer service
Great customer service
Insurer: Trupanion Canada
By:
Great friendly service.
Great, friendly service. Reasonable rates. Great coverage. Without Trupanion, our dog, Storm, would not still be with us. What more can I say?
Insurer: Trupanion Canada
By:
Happy Furbaby Mama !!!?????
I was very impressed with the professionalism and the knowledge I received.. -extremely friendly service, which makes all the difference, - The customer service consultant was very eager to answer all my questions.. - I felt satisfied and content by the time I ended my phone call .. Derrek was a pleasure to talk to ... Thank you kindly ... Roberta
Insurer: Trupanion Canada
By:
I've always had excellent customer service fast claims and people who truly care about the well-being of both me and my dog!
I've always had excellent customer service, fast claims, and people who truly care about the well-being of both me and my dog!
Insurer: Trupanion Canada
By: