Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Awesome response time
Awesome response time
Insurer: Trupanion Canada
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Excellent First Impression
Great Customer Rep. Answered ALL our questions Trupanion also has great reviews as a pet insurance company.
Insurer: Trupanion Canada
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In such a stressful situation knowing I had Trupanion made it a little more bearable.
In such a stressful situation, knowing I had Trupanion made it a little more bearable. Trupanion was truly there when I needed it most.
Insurer: Trupanion Canada
By:
It was extremely easy the fellow was engaging and talked me through pet insurance.
It was extremely easy the fellow was engaging and talked me through pet insurance.
Insurer: Trupanion Canada
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Just good service
Just good service
Insurer: Trupanion Canada
By:
So far no issues.
So far no issues. Friendly and knowledgeable customer service. Really fast payment deposit.
Insurer: Trupanion Canada
By:
The claim are always done efficiently and on a timely basis
The claim are always done efficiently and on a timely basis
Insurer: Trupanion Canada
By:
The fellow on the phone was very nice and informative.
The fellow on the phone was very nice and informative.
Insurer: Trupanion Canada
By:
Pet Information In Ontario
The service on the phone was excellent and the website was very informative. I spoke to an experienced gentleman who went over my questions, was polite and knowledgeable.
Insurer: Trupanion Canada
By:
Always easy to file claims and I appreciate the very personalized care that is available via Chat.
Always easy to file claims and I appreciate the very personalized care that is available via Chat. Today I chatted with Kat, she's terrific!!
Insurer: Trupanion
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