Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Service is top notch and very easy to work with!
Extremely happy with the overall experience of Healthy Paws. I filed my claim and was responded to immediately. The app is very user friendly with a quick snap shot and emails for approval were instant. 10/10 in my book, I've told my fellow breeders and colleagues about Healthy Paws.
Insurer: Healthy Paws
By: Caleb
I love Trupanion
I've been using Trupanion for 8 years. I've never had any issues submitting a claim or otherwise. I've recommended them to anyone who asks about pet insurance!
Insurer: Trupanion
By: Jeanne
very helpful and you care
very helpful , and you care
Insurer: Trupanion
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Rating
Customer service was excellent but app doesn't work well
Insurer: Trupanion Canada
By:
Happy Customer
Good experience, the agent was knowledgeable answered all the questions
Insurer: Trupanion Canada
By:
Great service and coverage!
Great service and coverage! Literally saved my dog Luna's life!
Insurer: Trupanion Canada
By:
Harmony was very professional helpful and friendly.
Harmony was very professional, helpful and friendly.
Insurer: Trupanion Canada
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I am very pleased to have taken this insurance policy out on Bailey because the staff have been most helpful in every way and the refunds have been extremely prompt.
I am very pleased to have taken this insurance policy out on Bailey because the staff have been most helpful in every way and the refunds have been extremely prompt. I recommend this service to anyone who has a pet. Actually my brother in Victoria has Trupanion for his new puppy.
Insurer: Trupanion Canada
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Great experience signing up
Information was easily accessible and easy to understand. The enrolment process and feedback was quick and friendly.
Insurer: Trupanion Canada
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Service has been excellent - especially Patrick and value / costs are reasonable.
Service has been excellent - especially Patrick and value / costs are reasonable.
Insurer: Trupanion Canada
By: