Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


Verified February 06, 2022

Awesome

Very professional

Insurer: Trupanion

By:

Useful
Verified February 06, 2022

Everything went smoothly

Everything went smoothly

Insurer: Trupanion Canada

By:

Useful
Verified February 06, 2022

when I signed up for Trupanion I had no idea that I would need it.

when I signed up for Trupanion I had no idea that I would need it. Just seemed a wise thing to do. My experience has been so encouraging, professional and I so appreciate your e-mails and your contact with me! You as far as I'm concerned are top notch!

Insurer: Trupanion Canada

By:

Useful
Verified February 06, 2022

Would recommend

Allison the phone rep was great. It was convenient getting all of the info from my breeder and made the process easy.

Insurer: Trupanion

By:

Useful
Verified February 06, 2022

Always good

Always good

Insurer: Trupanion

By:

Useful
Verified February 06, 2022

Excellent and quick response!

Excellent and quick response!

Insurer: Trupanion

By:

Useful
Verified February 06, 2022

Professional quick and given with kindness and empathy.

Professional, quick and given with kindness and empathy.

Insurer: Trupanion

By:

Useful
Verified February 06, 2022

So simple and completed in a very timely manner thanks to the Trupanion app.

So simple and completed in a very timely manner thanks to the Trupanion app. Very satisfied with this experience.

Insurer: Trupanion

By:

Useful
Verified February 06, 2022

Sweet and respectful

The CSR was so soft spoken and sweet. She showed the same respect to my dogs as shown to children. My dogs are my children, they are family.

Insurer: Trupanion

By:

Useful
Verified February 06, 2022

Quincy¡¦s insurance.

Very easy to activate my account online. Customer service was extremely helpful assisting us to sign up.

Insurer: Trupanion

By:

Useful

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