Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


Verified February 14, 2022

Great customer service

Great customer service

Insurer: Trupanion

By:

Useful
Verified February 14, 2022

Great customer service

Seth was very knowledgeable and helpful. He answered all my questions.

Insurer: Trupanion

By:

Useful
Verified February 14, 2022

Always happy with the customer service

Always happy with the customer service

Insurer: Trupanion Canada

By:

Useful
Verified February 14, 2022

Because staff was friendly and helpful

Because staff was friendly and helpful

Insurer: Trupanion Canada

By:

Useful
Verified February 14, 2022

Becca brought my stress level down

Becca brought my stress level down

Insurer: Trupanion Canada

By:

Useful
Verified February 14, 2022

Current customer with 4 dogs.

Current customer with 4 dogs. Always receive great customer service

Insurer: Trupanion Canada

By:

Useful
Verified February 14, 2022

Great service and so easy to use!

Ease of setting up account while in transit with new puppy. Friendliness of representative

Insurer: Trupanion Canada

By:

Useful
Verified February 14, 2022

Good service

Good service

Insurer: Trupanion Canada

By:

Useful
Verified February 14, 2022

good service and interaction

good service and interaction

Insurer: Trupanion Canada

By:

Useful
Verified February 14, 2022

I used it before and they were awesome So friendly .

I used it before and they were awesome So friendly .

Insurer: Trupanion Canada

By:

Useful

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