Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


Verified February 26, 2022

Trupanion is my choice

Fast and friendly service with valuable benefits.

Insurer: Trupanion Canada

By:

Useful
Verified February 26, 2022

Fast accurate and easy!

Fast, accurate and easy!!! No problems at all, claim was processed right away and didn’t have to wait more than 5 minutes or so. Highly recommend to one and all that own pets.

Insurer: Trupanion Canada

By:

Useful
Verified February 26, 2022

protection for my pet baby - empathy from trupanion and great service

protection for my pet baby - empathy from trupanion and great service

Insurer: Trupanion Canada

By:

Useful
Verified February 26, 2022

Submitting invoices is easy received correspondence throughout the process and payment was received quickly.

Submitting invoices is easy, received correspondence throughout the process and payment was received quickly. Also full explanation of your claim.

Insurer: Trupanion Canada

By:

Useful
Verified February 26, 2022

Trupanion is the easiest company to deal with.

Trupanion is the easiest company to deal with. I work in a vet clinic and deal with numerous pet insurance companies. Trupanion is the one I recommend to clients based on my personal experience.

Insurer: Trupanion Canada

By:

Useful
Verified February 26, 2022

A terrific company and top notch customer service.

A terrific company and top notch customer service.

Insurer: Trupanion

By:

Useful
Verified February 26, 2022

Always a good experience with Trupanion

Always a good experience with Trupanion

Insurer: Trupanion

By:

Useful
Verified February 26, 2022

Always friendly and willing to help

Always friendly and willing to help

Insurer: Trupanion

By:

Useful
Verified February 26, 2022

because I love the customer service

because I love the customer service

Insurer: Trupanion

By:

Useful
Verified February 26, 2022

Claims are incredibly easy to submit online reviewed very quickly and communication throughout the process is top notch!

Claims are incredibly easy to submit online, reviewed very quickly and communication throughout the process is top notch!

Insurer: Trupanion

By:

Useful

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