Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
Other Categories
Fast professional and error free.
Fast, professional and error free. I highly recommend to everyone I know with a new pup.
Insurer: Trupanion
By:
Great communication and prompt/fair reimbursement!
Great communication and prompt/fair reimbursement!
Insurer: Trupanion
By:
Great customer service
Great customer service
Insurer: Trupanion
By:
Fast easy service.
Fast easy service....
Insurer: Trupanion Canada
By:
Friendly compassionate helpful and looked after my needs with expertise.
Friendly compassionate helpful and looked after my needs with expertise.
Insurer: Trupanion Canada
By:
Good service
Good service
Insurer: Trupanion Canada
By:
I’m happy I did this for my Lily
I understood everything is explained to me Bye personnel. This was the very first time I have a plied for pet health insurance it was easy to register all my questions from answered.
Insurer: Trupanion Canada
By:
Enrolling Ketchup
The lady on the phone was NOT pushy at all. She was very realistic in her advice and explained the process very clearly. Her patience was much appreciated - she even waited on the phone while my toddler had a mini-meltdown and for me to go to the car to get my debit card.
Insurer: Trupanion Canada
By:
They are helping when I need them
They are helping when I need them
Insurer: Trupanion Canada
By: