Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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if you want an easy, fast and fair claim experience, choose lemonade!
i have had to submit several claims on my puppy the first few months we have had him and Lemonade has been amazing. some claims processed in seconds and others in a day or two max. Always a fair, quick and friendly resolution. if you need pet insurance, you should really consider Lemonade!
Insurer: Lemonade
By: ron
Friendly helpful and fast!
Friendly, helpful and fast!
Insurer: Trupanion Canada
By:
Great customer service.
Great customer service. Easy to claim vet bills.
Insurer: Trupanion Canada
By:
I have been with Trupanion for almost 5 years and I have submitted many invoices and never ever have I had a problem with Trupanion.
I have been with Trupanion for almost 5 years and I have submitted many invoices and never ever have I had a problem with Trupanion. This has to be the most amazing insurance company I have ever dealt with. My experience with you is always great
Insurer: Trupanion Canada
By:
Quick review and easy submission of claims and payment.
Quick review and easy submission of claims, and payment. Amazing customer service for any questions.
Insurer: Trupanion Canada
By:
Quickly respond excellence job
Quickly respond excellence job
Insurer: Trupanion Canada
By:
They've always been there to help me.
They've always been there to help me.
Insurer: Trupanion Canada
By:
Because you guys are always helpful.
Because you guys are always helpful. You’ve covered everything I’ve submitted with no issue and usually it’s processed within 48 hours. A person answers the phone right away every time I call. My only wish is that more vets knew how great you are in my area and would take vet direct pay.
Insurer: Trupanion
By: