Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


Verified February 25, 2022

The representative was delightful!

The representative was delightful!

Insurer: Trupanion

By:

Useful
Verified February 25, 2022

The staff is always friendly and efficient

The staff is always friendly and efficient

Insurer: Trupanion

By:

Useful
Verified February 25, 2022

Affordable quick care for your loved ones and everyone is soo understanding

Affordable, quick care for your loved ones and everyone is soo understanding

Insurer: Trupanion Canada

By:

Useful
Verified February 25, 2022

Because it is such a great peace of mind and the staff are extremely helpful!

Because it is such a great peace of mind and the staff are extremely helpful!

Insurer: Trupanion Canada

By:

Useful
Verified February 25, 2022

Friendly and knowledgeable.

Friendly and knowledgeable.

Insurer: Trupanion Canada

By:

Useful
Verified February 25, 2022

I rave about how your service help us with are dogs especially Chewy who is currently going through chemo

I rave about how your service help us with are dogs especially Chewy who is currently going through chemo

Insurer: Trupanion Canada

By:

Useful
Verified February 25, 2022

Trupanion has been amazing.

Trupanion has been amazing. No complaints. My Dog Simba was quite sick last year and you were so good helping me to help her. Thank you.

Insurer: Trupanion Canada

By:

Useful
Verified February 25, 2022

Very easy and straight-forward claims process with no surprises.

Very easy and straight-forward claims process with no surprises.

Insurer: Trupanion Canada

By:

Useful
Verified February 25, 2022

Very friendly

Very friendly,

Insurer: Trupanion Canada

By:

Useful
Verified February 25, 2022

very prompt and proferssional.

very prompt and proferssional. Explained how the process would play out, and kept me informed

Insurer: Trupanion Canada

By:

Useful

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