Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Because Julie was amazing
Because Julie was amazing
Insurer: Trupanion Canada
By:
Friendly and knowledgeable
Friendly and knowledgeable
Insurer: Trupanion
By:
Hurray for Trupanion!
Trupanion has been a generous help for the expenses involved with the diagnosis and treatment of my dog's Cushing's Disease. Trupanion's hassle free claims procedures are a god send.
Insurer: Trupanion
By:
All in all happy with communication.
All in all happy with communication. I do have questions regarding the nature of the coverage
Insurer: Trupanion Canada
By:
Inquiry regarding medications for ACL pr
Excellent guidance and clear response to all questions
Insurer: Trupanion Canada
By:
Terrific service!
Our claims were paid in an extremely timely manner which was greatly appreciated!! I have already referred a friend to trupanion and they too are very happy with the service. Continue the great work!!
Insurer: Trupanion Canada
By:
Quick service.
Quick service.
Insurer: Trupanion Canada
By:
Rep was friendly helpful and made sure to get everything done quick and easily
Rep was friendly helpful and made sure to get everything done quick and easily
Insurer: Trupanion Canada
By:
There is a live person on the phone
There is a live person on the phone
Insurer: Trupanion Canada
By:
Trupanion consistently delivers on customer service speed politeness and compassion.
Trupanion consistently delivers on customer service, speed, politeness, and compassion. In my mind they are the only option for pet insurance. I can't imagine owning a pet and not having them protected but trupanion.
Insurer: Trupanion Canada
By: