Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


Verified March 20, 2022

Love Trupanion!

I have always had good experiences with my claims-easy to submit and I get my reimbursement fast! Thank you Trupanion!

Insurer: Trupanion

By:

Useful
Verified March 20, 2022

Very helpful

Answered all my questions. Informative and helpful. Clearly explained options.

Insurer: Trupanion Canada

By:

Useful
Verified March 20, 2022

Excellent service and speed of resolution as always

Excellent service and speed of resolution as always

Insurer: Trupanion Canada

By:

Useful
Verified March 20, 2022

Our first experience

You guy's were there when we needed you the most . Thank you.

Insurer: Trupanion Canada

By:

Useful
Verified March 20, 2022

Always helpful and always quick to respond.

Always helpful and always quick to respond.

Insurer: Trupanion

By:

Useful
Verified March 20, 2022

It was fine.

It was easy to sign up. I'm a veterinary technician so I kind of already knew what I was going into.

Insurer: Trupanion

By:

Useful
Verified March 20, 2022

Morgan was excellent

Morgan was excellent

Insurer: Trupanion

By:

Useful
Verified March 20, 2022

Simple & efficient

Simple & efficient

Insurer: Trupanion

By:

Useful
Verified March 20, 2022

They were great!

They were great!

Insurer: Trupanion

By:

Useful
Verified March 20, 2022

Helpful staff

Very professional and polite ??

Insurer: Trupanion

By:

Useful

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