Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Archie! 9 week old Australian labradood.
I had just brought my puppy home and had a lot of questions about pet insurance. All my questions were answered.
Insurer: Trupanion Canada
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Ease of Mind
I have recently retired, and Trupanion has given me peace of mind in knowing that I will be able to afford the excellent care of my Toby. I got Trupanion when he was a puppy...at his first visit with our veterinarian. This was a wise decision as Toby developed severe allergies resulting in ongoing expenses. As well, while Toby was on leash, he was attacked by another dog, resulting in recontructive surgery to his ear. Trupanion was, and continues to be by my side with immediate and efficient same day service. I highly recommend this insurance!
Insurer: Trupanion Canada
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Excellent! Fast, efficient,trustworthy
It was fast and thorough although the refund transaction has not arrived to me yet but the processing was speedy quick.
Insurer: Trupanion Canada
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Wonderful Knowledgeable Agent!
The agent Carole Jones from Texas was so helpful and knowledgeable and answered all my questions and then gave information and answered questions on other things I didn't even think of to ask. I felt very confident that she really knows all the ins and outs of this pet insurance.
Insurer: Trupanion Canada
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Always responsive to our our claims in a timely manner
Always responsive to our our claims in a timely manner
Insurer: Trupanion
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Always timely and fair
Always timely and fair
Insurer: Trupanion
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We love Trupanion!
Everything went smoothly and we were informed every step of the way.
Insurer: Trupanion
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Good conversation.
It was a good conversation with the rep!
Insurer: Trupanion
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