Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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Your people are very helpful and always…
Your people are very helpful and always try to answer my questions.I don't have a computer but they always try to help me anyway. I sent you new information about my method of payment today, I hope that you received it. Could you please let me know if you received it. Thanks
Insurer: Pumpkin
By: Mari
Easy to submit and process claims from…
Easy to submit and process claims from a first time pet mom.
Insurer: MetLife
By: customer
Filing this claim was so easy
Filing this claim was so easy! We have so much going on with our son being sick that it was such a load off our shoulders that our dog was taken care of so quickly and effortlessly.
Insurer: MetLife
By: customer
5 stars
5 stars Always very helpful Easy to process claims
Insurer: MetLife
By: L Green
Nadine was very knowledgeable and gave…
Nadine was very knowledgeable and gave me answers to all of my questions. I’m new to Fetch but I’ve heard great things about their insurance. Nadine, was very helpful with explaining my choices for coverage and understanding how they work.
Insurer: Fetch
By: Virginia Ferguson
Services and response was excellent
Services and response was excellent! Extremely satisfied!
Insurer: Trupanion
By: Everett
Great experience
Ariel was very great at helping and explaining the whole process. He was very knowledgeable and had great customer service.
Insurer: Nationwide
By: Diamonique
Great customer service
Great customer service and price with the most coverage.
Insurer: Nationwide
By: Jess A
I set up Pet insurance today with
I set up Pet insurance today with Nadine due to a recommendation from our Humane Society and I have to say that I am very Pleased with my phone call . Nadine was my representative and she was very thorough and addressed all my questions.
Insurer: Fetch
By: Cindy Ylinen