Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,968 total
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Great experience
Ariel was very great at helping and explaining the whole process. He was very knowledgeable and had great customer service.
Insurer: Nationwide
By: Diamonique
Great customer service
Great customer service and price with the most coverage.
Insurer: Nationwide
By: Jess A
I set up Pet insurance today with
I set up Pet insurance today with Nadine due to a recommendation from our Humane Society and I have to say that I am very Pleased with my phone call . Nadine was my representative and she was very thorough and addressed all my questions.
Insurer: Fetch
By: Cindy Ylinen
The quotes were clear and the benefits…
The quotes were clear and the benefits outlined well. it was a very smooth process
Insurer: MetLife
By: Cynthia Norton
Great customer service !
Answered all my questions and the agent was very nice to talk to !
Insurer: Prudent Pet
By: Sofie our white English Lab
My experience with MetLife Pet…
My experience with MetLife Pet Insurance has been excellent. The support that they offered was a big help which included the reimbursement towards the vet bills. They handled everything very quickly and without delay. I highly recommend!
Insurer: MetLife
By: Domenico Crea
PetsBest has always been easy to work with.
PetsBest has always been easy to work with and fast claim review.
Insurer: Pets Best
By: Diana B