Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Quick Claim reimbursement
Quick Claim reimbursement
Insurer: Trupanion
By: Janice Korff
They take forever to reimburse pet…
They take forever to reimburse pet expenses from veterinarian visits. Alway want medical history records even though you sent them already.
Insurer: Spot
By: Bill Krause
Chargeback after my claim was approved
My claim was approved, but after the reimbursement was issued, the funds were unexpectedly taken back. As a result, I never actually received the reimbursement I was entitled to, and it caused significant financial problems for me. I contacted Spot by phone and was told I would receive a follow-up email, but I never did. I also sent an email myself and have still not received any response. The most disappointing part has not been the mistake itself, but the complete lack of communication. I have been left without answers while trying to recover money that was already approved and should have been paid to me. At this point, I had no choice but to file a formal complaint with the Washington State Office of the Insurance Commissioner.
Insurer: Spot
By: Victoria Chambers
Good Pet Insurance
Very easy to submit claims and the claims are processed in a short time.
Insurer: Pets Best
By: Chas Giufurta
Easy to submit claim
Easy to submit claim, prompt acknowledgement, & payment made promptly. Thanks.
Insurer: Fetch
By: John
The claims experience is a few dog years old.
The claims experience is prehistoric. When you submit a claim, there is a slow response and an audit of every claim. It's as though Fetch has never heard of the claims process nor how to modernize it. Suggestions are made, fall on deaf ears and never change.
Insurer: Fetch Canada
By: Christopher Dunlap
Trupanion enabled my pet to get the care she needed that saved her life
Knowing that Trupanion was going to support the cost of care, I was able to ensure my cat, Rosie, received the care she needed instead of the care we could afford. I am so very grateful as she may not be with us anymore if we did not have Trupanion. Thank you, thank you!
Insurer: Trupanion
By: Tara
Quick and easy
As long as you submit the proper notes and invoice the process is pretty seamless and quick.
Insurer: MetLife
By: customer
I submitted a claim almost a week ago…
I submitted a claim almost a week ago and still haven’t been reimbursed
Insurer: Pumpkin
By: Karlee
You guys are so easy to work with when…
You guys are so easy to work with when filing a claim. I wish it covered more but was so extremely helpful because my Lily had to go to ER. You approved right away and the hospital said you got right back to them. I have already recommended to my friends to use you
Insurer: Trupanion
By: Lisa