Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Do not recommend
Was told claim process was 3-5 days when I signed up in January. Then when I had to take my cat to vet in April I submitted claim waited months only to be denied. When I called they said it was because they needed all vet records (which they have) and first claim takes longer. Was told it would be "pushed to the top of the pile" and now it's July 10th and can't even get a response to email sent 15 days ago.
Insurer: Pumpkin
By: customer
PetsBest was a lifesaver for a recent…
PetsBest was a lifesaver for a recent unexpected illness for one of our pups, which required an overnight at the ER. Knowing we had PetsBest support allowed us act quickly and make sure our pup got the care he needed to bounce back quickly. Our claim was reviewed promptly and fairly. Very glad we are with PetsBest to support our family.
Insurer: Pets Best
By: Tom Wentworth
They made it simple to submit a claim…
They made it simple to submit a claim for my dog.
Insurer: Spot
By: Thomas Desillier
Buddy Re-Insured again 🐕😁
We are extremely satisfied with our insurance we had on 2 Lab-Retrievers. HOWEVER, sometime over past year, we lost coverage on Buddy, just re-insured. WE believed we usually pay by AUTO-DEDUCT. Then Nationwide dropped his coverage without us knowing. We even submitted 2 0r 3 visits for re-imburse. We did not know he was dropped! Until about 6 months afterwards. We wee extremely distraught after Buddy lost his coverage. But now things are looking a little better since he will be covered if any UNPLANNED emergency happens to our little Buddy 🐕😁. So for now, we are cautiously optomistic, Thank You all!!!
Insurer: Nationwide
By: Little Buddy's Mom/Dad
Very easy process
Very easy process. My WIFE'S cat Louise was injured after being chase under a metal fence. This really helped with the vet bill. Thank you
Insurer: Spot
By: Bill Quinn
Very easy to file a claim
Very easy to file a claim. Rapid response to claims submitted. Decisions were made very quickly.
Insurer: MetLife
By: customer
Claims were paid and it didn’t take too…
Claims were paid and it didn’t take too long. Direct deposit was also nice.
Insurer: Spot
By: Debbie Flood
Refunds come quick and they dont raise…
Refunds come quick and they dont raise your rates astronomically even if your pup has the misfortune of being diagnosed with a congenital disease. So grateful for Spot!!
Insurer: Spot
By: Heather R
CCL tears
My dog has been uber expensive due to CCL tears and you have been there as advertised. Could not feel more supported and secure knowing I can make the right choices for my pup.
Insurer: Pets Best
By: Hl
I purchased the Pet insurance to cover…
I purchased the Pet insurance to cover having to take him for a wellness check within 48 hours of purchasing him. This is my first experience of getting my new fur baby and no one walked me through all the details of what I should do and not do regarding getting him checked out because it was expensive to have purchased and to pay out of pocket for a wellness check within 48 period it was very confusing and I felt overwhelmed after trying to submit the reimbursement for my expenses for the wellness checks and the follow ups I had only had him for 2 days. To learn that none of my claims were not paid it is a waste of money what am I paying a monthly subscription for if I’m not going to be reimbursed for my out of pocket I’m paying twice that doesn’t seem right. Just being honest this is all new to me I never received a call back when I tried to get help with understanding what Pumpkin really does and the true benefit of what I’m paying for. Thanks
Insurer: Pumpkin
By: Confused