Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Good
Have been submitting claims for about 5 months and so far I have been happy with the way they have been handled.
Insurer: Nationwide
By: Carol
Healthy Paws approved and paid the claim very quickly.
I submitted a claim for my 3 year old lab who ate something she wasn't supposed to--- unfortunately that's what labs do. :) I took her to the emergency vet hospital where she was initially treated with charcoal and then on iv fluids for 2 nights. I submitted a claim after she (thankfully) recovered and Healthy Paws paid it very quickly. Healthy Paws also followed up with an email (during a weekend) to see how she was doing. I am extremely impressed with both the claim process and the customer service follow-up.
Insurer: Healthy Paws
By: Becky
They cover hardly anything
I have paid a fortune to Nationwide over the last several years - they barely cover anything. I get checks for ridiculously small amounts of money which cover hardly any of the expenses and bills that the average 13 year old dog will incur.
Insurer: Nationwide
By: Christopher
Love that I can count on you!
As I am walking through the aging dog experience for the first time, it is so comforting knowing that Nationwide is there for us! Would highly recommend them, great customer service, great coverage, great peace of mine!
Insurer: Nationwide
By: Danielle
Helping me be a better Dog Mom
Nationwide Pet Insurance has been amazing! From applying, to submitting claims, to accepting payment, and reviewing explanation of benefits, this process could not be easier. It's so reassuring to know that they are helping me provide the best care possible for my boys!
Insurer: Nationwide
By: Kellie
Bill detail
I feel like there are grey areas to the contract where my pet isn't covered but thought she would be. An upcoming dental bill makes me question if I should continue with the policy.
Insurer: Trupanion Canada
By: Marina
I feel like there are grey areas to the contract where my pet isn't covered but thought she would be.
I feel like there are grey areas to the contract where my pet isn't covered but thought she would be. An upcoming dental bill makes me question if I should continue with the policy.
Insurer: Trupanion Canada
By: Marina
My request
I requested that a Breeding rider be added to my female's policy. Jay took care of this, but told me that it could not be added until Feb 26 because her enrollment date is the 26th, and then the coverage would not begin until 30 days after that. I asked if this new coverage could please be added immediately by prorating the # of days between the call and the 26th of the month. I understand the 30 day wait time. She said that starting the coverage any sooner was not possible. If my dog needs to be bred prior to March 26, I will of course cancel the extra coverage because it is of no use. Not happy.
Insurer: Trupanion Canada
By: Marnie
I am so grateful that I have insurance through you
You guys are a GODSEND for my dog BOOMER and I am so grateful that I have insurance through you! It has never been a problem and your employees are always very kind, considerate and compassionate toward Boomer and his health issues! Camille was just as sweet and compassionate as could be! Thank you!
Insurer: Trupanion Canada
By: Barb
I requested that a Breeding rider be added to my female's policy.
I requested that a Breeding rider be added to my female's policy. Jay took care of this, but told me that it could not be added until Feb 26 because her enrollment date is the 26th, and then the coverage would not begin until 30 days after that. I asked if this new coverage could please be added immediately by prorating the # of days between the call and the 26th of the month. I understand the 30 day wait time. She said that starting the coverage any sooner was not possible. If my dog needs to be bred prior to March 26, I will of course cancel the extra coverage because it is of no use. Not happy.
Insurer: Trupanion Canada
By: Marnie