Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


February 26, 2018

So glad that I have Nationwide!

I have so enjoyed having Nationwide Pet Insurance. When I was in need for help with my dog, the VetHelpline was there. Gave great advice. Have never had an issue with a claim. Claims are processed reasonably quickly. No complaints.

Insurer: Nationwide

By: Kaitlin

Useful
February 26, 2018

Comprehensive Coverage Worth the Cost

I have had Nationwide Pet Insurance for about 2 years now for each of my two cats. I got Whole Pet Wellness Plans after one of my cats contracted a kidney infection which end up costing me over $1000. Since then, I have been very satisfied with the service. My Whole Pet Wellness Plans each have a $250 annual deductible and then a 10% copay once the deductible is met. This is wonderful; the plan covers nearly EVERY medical issue my girls may face as well as wellness visits and dental cleanings. It has absolutely been worth it. One annual check up nearly maxes out the deductible, and then I can take them in for a dental cleaning and get treatment for any surprise issues without breaking the bank. This year one of my cats had a check up, a dental cleaning with anesthesia, a tooth extraction, AND several visits to treat an abscess on her back end. In total her treatments cost me just over $400 including the deductible and copay; that is only about 20% of the actual total cost. In addition, Nationwide recently started taking scanned copies of claims forms via e-mail, which has greatly reduced the wait time for refunds. Overall, Nationwide's service has been immensely helpful and given me great piece of mind. I like to tell folks that my cats have cheaper and more comprehensive health insurance than I do!

Insurer: Nationwide

By: Barbara

Useful
February 26, 2018

10 years of Embrace Coverage has been well worth it

Both of my 10 year old dogs have been covered by Embrace since they were only a few months old. We have now used coverage for both of them, and the process today has been as easy as it was 9 years ago when we first needed it. The staff are always helpful and responsive, whether on the phone or via email. The documentation process is simple, just be sure to ask for an itemized break down of your vet visit that might be submitted. I have always recommended Embrace, from when we lived just around the corner from their office, to when we lived in Baltimore, to now while we're in Denver. Thank you for making such difficult times a little easier!

Insurer: Embrace

By: Nina

Useful
February 26, 2018

Claims

Since I bought my puppy without any papers I had to get all of his shots. With the wellness plan I was able to be reimbursed for everything. Very fast process and they responded so quickly.

Insurer: Embrace

By: Alexis

Useful
February 26, 2018

Nationwide provides great pet insurance and my dog is very happy

Nationwide has been great in helping me with, and processing my claim very efficiently. I am extremely happy with the service and coverage that Nationwide provides for my dog, Bailey. It provides great peace of mind. I am very impressed with this company.

Insurer: Nationwide

By: Thomas

Useful
February 26, 2018

Payment was quick, without any complication

I was pleasantly surprised to receive my claim payment quickly. Nationwide has always paid out just as they advertised, no little hidden hiccups.

Insurer: Nationwide

By: Kathy

Useful
February 26, 2018

I have had 14 years of continuing...

I have had 14 years of continuing coverage from you for one dog with good service. It is unfortunate that when my dog needs the most coverage, the limit has been exceeded. There should be some reward for this degree of loyalty to you.

Insurer: AKC

By: Jerry

Useful
February 26, 2018

Quick & Reliable,

It's nice knowing that I have insurance on my pet. I had never thought of this before until my breeder suggested it. How wonderful to know that he is insured, just like my children, and his routine care & even emergency medical is covered! Nationwide makes it easy with online access, online claim forms & you can even submit your claims online as well as keep track of the status! Our next pet will definitely have this and I do recommend it to others.

Insurer: Nationwide

By: Shawna

Useful
February 26, 2018

Thanks nationwide :)

I've had the easiest time with nationwide pet and recommend it to everyone. I got the wellness + pet insurance when my my dog was just a puppy and it more than covered all those puppy visits and fixing (chose wellness plus because it covered fixing when I enrolled, I don't know if it still does but that alone makes it very worth it as a puppy). Not only that, but when my dog was very sick one night and the vet bill turned out to be about $3k the bill became manageable after insurance. There was no worrying on my part on how I'd find that money and I could relax knowing my dog's care was taken care of instead of having to consider the cost of care. Customer service was good the few times I called as well. I'd would like a mobile app for easy claims though (there is a nationwide insurance app but it only seems to link to my car - if it is in fact via that app the UI should be adjusted, it's not very intuitive) and I'd prefer if I didn't have to go through nationwide-->chase payment-->reimbursement, I'd prefer a more direct online payment method, but it's not the worst and it's understandable. Other than that I am a very happy customer :)

Insurer: Nationwide

By: Olesya

Useful
February 26, 2018

ASPCA Pet Insurance is the best!

When one of our dogs died, ASPCA was so kind and considerate. They called, they sent a note and most importantly, they refunded the balance of his insurance premium without our even asking! We have insure our new pup with ASPCA and continue to be grateful for the care and responsiveness we receive for Penny, who we have had insured with ASPCA for more than 8 years. Submitting claims is fast and easy and the response time very fast. It is actually kind of hard to believe they are in the insurance industry! None of my other experience with insurance companies is so pleasant, easy and compassionate.

Insurer: ASPCA

By: Heather

Useful

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