Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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So Glad I Switched
I have had both of my dogs insured since they were puppies and Nationwide is the third insurance I have had. I switched after seeing information on it at my vet's office and then comparing my current plan to their quote. Every contact I have had with them has been fantastic. Their coverage is superior to anyone else out there for a comparable price and they pay claims very quickly. Only thing missing is submitting a claim online through the website but you can email it which is good. I highly recommend Nationwide!
Insurer: Nationwide
By: Ariana
Wish my own insurance was this good!
When we got our kitten I hesitated about getting pet insurance. Our vet recommended Nationwide and I'm thrilled that we listened to her. Getting Nationwide pet insurance has already paid us back and I feel more comfortable having it. What astonished me is how efficient you are and how quickly you both acknowledge when a claim is submitted and how quickly you issue the reimbursement. I wish I were a cat so I could be on your plan. By comparison my family health care plan stinks. Nationwide could teach a thing or two to the human health insurance world.
Insurer: Nationwide
By: Malka
Very easy with the new ap
I will say, with the association with VitusVet, this was the easiest claim ever. Well done, team!
Insurer: Nationwide
By: Kathryn
Reimbursement
While I appreciate that there is insurance to begin with, and that I normally have no issues with Nationwide, there are times when their reimbursement policies are out of line.
Insurer: Nationwide
By: Polly
Great Company.
Claim was verified and approved quickly. No pet owner should ever be without this insurance.
Insurer: Embrace
By: R
Fast and easy! Great customer care!
Our dog had a significant health threat this year. PetsPlusUs have been wonderful from the initial diagnosis to all the follow up care. They process the claims fast and we're reimbursed in no time.
Insurer: Pets Plus Us
By: Janet
Great service but am disappointed to find out that prescription food is only covered 90% of the price of half of two bags.
Great service, but am disappointed to find out that prescription food is only covered 90% of the price of half of two bags. I feel if a disease is diagnosed, and the food is medically a part of the solution, it should be covered until the condition is corrected, or life-long if required.
Insurer: Trupanion Canada
By: Colleen
I called to ask about claiming the cost of Rx food.
I called to ask about claiming the cost of Rx food. I was told that I could claim 40% of what I purchased during a 2 month time frame. Come on.... seriously?? A 2 month time frame? Why don't you just calculate out a reasonable $ amount and have that be it. What am I suppose to do with the answer I was given? Go out and buy as much food as I can within a 2 month time frame? Write better policies, or train your phone reps better. My rep was great. Very nice, so I don't fault her. I love your company. Just think you can do better on some things.
Insurer: Trupanion Canada
By: Janet
Most recently I'm questioning whether paying $110/month is a worthwhile investment.
Most recently I'm questioning whether paying $110/month is a worthwhile investment. My recent claim was denied and I feel like this is likely to happen again in the future.
Insurer: Trupanion Canada
By: Marina