Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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So easy, I thought I was missing something
My little fluff ball had a mass appear out of nowhere. I got her in to the vet and she removed the mass right away. This was the first claim outside of wellness claims I've made, so I wasn't sure if the process would be the same. Thankfully, it was. A quick call to customer service to discuss my coverage, simple paperwork, and quick turnaround time, made this unexpected and nerve wracking situation so much better. I was able to focus on my little girl and not on the claim process. Signing up for Embrace for both of my furballs is one of the best decisions I've made for their health! From day one I've received exceptional customer service and straightforward coverage.
Insurer: Embrace
By: Melissa
Thank you for easy and speedy service even my cat is in Hong Kong
At last year, we relocated to Hong Kong with our 13 years old cat, Charlie Brown, He immediately had upper respiratory infection when we landed Hong Kong, then after few months on antibiotics, the vet suggested to send him for CT scan and biopsy, and was diagnosed nasal lymphoma , we decided to give him chemo treatment, since then, Charlie gradually developed IBD, pancreatitis, Kidney Failure at last chemo months, the vet bills has piled up like crazy and still continuing. Thanks Nationwide Insurance to provide the easiest and speedy claim process which helped us even when we are in Hong Kong.
Insurer: Nationwide
By: Ching
Thorough and professional.
The phone contact was thorough and professional. She gave me great feedback of what information was needed from my vet to proceed with getting help from a specialist for my puppy.
Insurer: AKC
By: Amy
Great Company to work with!
Both of my doxies had to have mouth surgery and teeth extracted. It was a very costly procedure. I felt confident knowing my insurance would reimburse me for some of the cost. It's very easy to file a claim. My payment was received in a very timely manner.
Insurer: Nationwide
By: Donna
Claims done in a timely manner
Great insurance to have. In the first few months of the insurance, it paid for itself. There was a mix-up of the first two claims - the first one wasn't received when we thought it was. That caused some confusion to get things straightened out but once we did, everything was completed quickly. My only suggestion to future insurance holders is that don't be a go-between Have the vet work directly with the insurance company..
Insurer: ASPCA
By: Terri
I'm disgusted at Nationwide's annual coverage
I'm disgusted that Nationwide's annual coverage only covers 1 monthly veterinary invoice for Cushing's. I have bought annual veterinary coverage through Nationwide (formerly VPI) for each of my 2 pets for the last 12 years. My dog was diagnosed with Cushing's disease at age 11 and since then, I receive veterinary bills of $300-500+ every other month. However Nationwide will only reimburse a total of $385 per year for Cushing's. Why am I bothering to get pet insurance???
Insurer: Nationwide
By: Dolores
Great service.
My dog had emergency back surgery. The customer service department gave me complete information on what they would need from the doctor when I filed the claim. Payment was made in weeks, despite the 37 page claim.
Insurer: Nationwide
By: vicky
Great investment
We were skeptical about insurance at first, but with a golden puppy who was into everything we decided to go with the highest plan they offered, thinking we would lower it after he was done with his first year of appointments. THANK GOODNESS WE DID. Our pup ended up with water diabetes, a disease that is easily treatable with eye drop hormones that run you about $70 for 5oz. He will be getting these eyedrops twice a day for the rest of his life. The expenses incurred to diagnose him, treat him, in addition to his regular monthly expenses would have seemed impossible. Receiving 90% back on each of his vet visits has been amazing. We have always provided appropriate documentation, and have yet to be denied. I would recommend to anyone!
Insurer: Nationwide
By: Abby
Nationwide offers the most comprehensive coverage available.
Nationwide is the best insurance available, it covers everything the discerning dog owner needs.
Insurer: Nationwide
By: Cathy
So glad we had Pet Insurance
When we learned our dog had bone cancer we were so grateful that Embrace was there to help us in making the best decisions in his treatment. Their claim review was fast which made paying the vet bills a little bit easier. Our dear Sydney lost his battle with this cancer but we will be ever grateful to Embrace for their help and support. Thank You Embrace!!
Insurer: Embrace
By: Michael