Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Dependable
I am impressed with the ease of filing a claim and payment. Glad to have this ins
Insurer: Nationwide
By: Deb
Amazing!
My baby boy is not getting any younger and we recently decided to purchase insurance, given how expensive vet bills can get. A few months after purchasing insurance, Pancho decided to eat a foreign object, which caused him nausea, vomiting, diarrhea and loss of appetite. We spent an entire day at the vet, doing x-rays, an ultrasound and giving him IV fluids. He finally recovered, but the bill was considerable. I submitted all the invoices to Nationwide and they processed it very quickly and sent us the check for the total amount covered under the insurance...no questions asked, no hassle, no issues and super quick. I am a happy customer with peace of mind :)
Insurer: Nationwide
By: Cynthia
Trupanion staffers make filing an insurance claim kinda fun!
Phone staff are cheery, kind, obviously pet fans. Claims are paid fast and there is never any hassle at all. Thanks, you guys. Have been great insurers of the health of two Golden Retrievers.
Insurer: Trupanion
By: Dr.
Excellent Service
Very convenient and fast response to claims submission. I am satisfied with the reimbursements received.
Insurer: Nationwide
By: Lesline
Best thing ever for my pets
My one year old sphynx was admitted for 2 weeks with pneumonia . ASPCA claim payout was very fast and submitting the claim was easy. I definitely recommend all per owners to use Aspca pet insurance. After he was discharged they called to check up on his progress
Insurer: ASPCA
By: Marilyn
Great Insurance Plan for our Doberman
We have files several claims on behalf of our Doberman, Tanner. With the exception of one claim where we had to provide more documentation, our Nationwide Pet Insurance policy has been great to deal with. Claims are easy to file and the reimbursements are most helpful as vet bills are quite high for just about anything.
Insurer: Nationwide
By: Michael
So Far, So Good!
As I look back at the process we endured in filing claims for Maggie's TPLO surgery in early January 2018, I ultimately am pleased with the end results in having Embrace Pet Insurance. Once a few hurdles were removed, they paid quickly, efficiently, and were ALWAYS very cordial and helpful. My two "less than a 10" issues are: 1. It was extremely frustrating and difficult to get the medical history information that Embrace required when we originally filed the first claim for Maggie's surgery. I don't know if it was a disconnect between our vet and Embrace, or what, but Embrace kept saying they needed detailed medical record information for the full year preceding the beginning of Maggie's coverage. I felt caught in the middle and not able to do what needed to be done. Our vet kept saying they had sent everything requested. At some point, I was told they faxed over 100 pages to Embrace, hoping that will suffice! Regardless of where the problem was, I feel it would best serve Embrace insured pets to require that information at initial signup. Then we would have known what was covered, what was deemed "permanent pre-existing conditions", and what was "temporary pre-existing conditions". We have a second Golden with Embrace insurance, and I am dreading trying to get her detailed medical record information to Embrace. Putting that off for now! 2. Now I am concerned how filing these claims will impact future premiums and coverage. Will just have to wait and see what the coming years bring! Overall, I can't say enough nice things about each and every person that I spoke with, from the day I first contacted Embrace about getting coverage for my two Goldens through getting the claims finally settled. Great group of folks.
Insurer: Embrace
By: Sue
I have had no problem with my claims and it is important to trust an insurance company.
I love having insurance for my dog as it would have costs me lots more if I did not have insurance. We get reimbursed quickly and get an email to tell us what is happening with our claim.
Insurer: Embrace
By: rosemarie
Thankful for Trupanion!
My dog had a mast cell tumor removed (very expensive) and Trupanion delivered on their promise to pay the claim exactly as the policy dictated. My friends thought I was crazy to purchase pet insurance when my dog was a puppy, but over time, things happen, and it's nice to know that there is a reliable company who stands by their word to pay claims, especially after I had paid my premiums through the years. Thank you Trupanion, you are amazing. (And thank you for sending a nice card to my house.)
Insurer: Trupanion Canada
By: Michael
Luna's trip to the Emergency Room on Christmas Day
Our french bulldog puppy Luna had an eye injury on Christmas morning. We took her to an emergency room, where we were told that she had a deep corneal ulcer, and she would require around the clock hourly care for the next 2 days. We were then referred to an ophthalmologist at Angell Animal Medical Center in Boston. She spent 3 days in the hospital and was sent home with medication for the next week. She fortunately made a full recovery. It was nice to know that her care was covered (90%!) The claims were handled quickly and reimbursement was sent out efficiently.
Insurer: Nationwide
By: Margaret