Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


March 17, 2018

Rubys medical needs were covered no questions asked! Nan

Nationwide is easy to work with and file claims , it is reassuring to know my Ruby girl is covered..

Insurer: Nationwide

By: Christine

Useful
March 17, 2018

This time was easy no hassle.

Was really please this time when submitting a claim. There was no hassle and the claim was processed timely.

Insurer: Embrace

By: Janis

Useful
March 17, 2018

Embrace made it possible for my Gus to spend more time with me

When I took out health insurance on Gus I did so just on the possibility that he might injure himself while duck hunting. For his first five years he became a trusty hunting buddy but as dogs do he became a member of the family. I never filed a claim for routine care or anything. Just kept the insurance for that improbable accident. Then I noticed one week lumps in his neck. Sure enough it was lymphoma, the worst kind. The vet said he had maybe two months. But because I had health insurance I took Gus to a pet oncologist and she confirmed the worst. I called Embrace about the possible treatment. They said it is covered, just provide the necessary information, forms, and receipts. Gus started chemo immediately and is halfway through his course of treatment. Because I caught it right away and sought specialized care and Embrace responded immediately Gus is progressing well with a good prognosis following completion of treatment for years of remission as opposed to losing him by now. Thanks to Embrace and their caring and responsive staff. John

Insurer: Embrace

By: John

Useful
March 17, 2018

Satisfaction decreasing

My satisfaction with Embrace has unfortunately lessened in the past year. I have received three different sets of instructions as to how best claim medications purchased online (but with my vet's Rx). The inconsistency is confusing, and I did have one claim rejected based on a pre-existing mass my dog had, only the vet invoice says nothing about a mass... However I must still say that customer service responds quickly to my questions and they are pleasant and the hold time is minimal. And I have not had any issue with Embrace until this past year.

Insurer: Embrace

By: Peg

Useful
March 17, 2018

So glad I had Embrace

My 4 year old male kitty, Willy, had to have emergency perineal urethrostomy surgery to alleviate a urinary blockage that they could not get out. Embrace covered everything at 90% minus my $250 deductible (close to $3,300) and I received my check in a timely manner. I had bought pet insurance early on to plan ahead for medical issues much later in the future, not thinking that I would have an emergency so early on in his life, but I am so glad that I had it. Thank you Embrace!!

Insurer: Embrace

By: Sanna

Useful
March 17, 2018

Healthy Paws denied our only claim. We have been paying the premium for our daughter's Yorkie since 2014.

Don't be a fool and buy pet insurance from Healthy Paws. We have been paying the Healthy Paws insurance premium for our daughter's Yorkie since 2014 and they denied our only claim. They are very good at marketing and making people believe they care about pets. To be fair all insurance companies are in the business of denying claims especially the ones that don't face strong regulations by states. They make money by denying claims and raising premiums so that owners cancel their policies.

Insurer: Healthy Paws

By: Dora

Useful
March 17, 2018

Worth every penny

I have been grateful to have Embrace Pet Insurance since my dog was 4 months old. I only obtained this as a precaution and so glad I did! My mastiff became sick with an autoimmune disease at 1.5 yrs old and the bills have been endless. Having this pet insurance has been a life saver. Claim process is smooth, reimbursement deposits have been smooth and customer services is great...truly worth every penny!

Insurer: Embrace

By: Madeline

Useful
March 17, 2018

Nationwide Pet Insurance has been the best thing I could do for my dog.

Nationwide Insurance coverage is easy to understand, either online or via a phone call. I chose to cover my dog since she was 6 months, for routine care and accident care. Knowing that I have support for her healthcare, advice and financial, makes loving and caring for my dog less stressful. Very grateful to have Nationwide on my side!

Insurer: Nationwide

By: Megan

Useful
March 16, 2018

Amazing Pet Insurance!

Embrace has consistently provided the most excellent coverage for all four of our pets. I highly recommend them. They are quick to respond and explain benefits.

Insurer: Embrace

By: Davee

Useful
March 16, 2018

so happy I found you embrace

having a pup I have taken full advantage of the wellness ...and embrace has been wonderful....claims reviewed and paid quickly..... my pup recently had cherry eye and so far Embrace has out done them selves once again... at least I can enjoy my pup and not worry as much about the vet bills... thank you embrace

Insurer: Embrace

By: eileen

Useful

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