Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


March 27, 2018

Completely worth it!

I went back and forth about getting pet insurance. However what won me over was the convenience of having it payroll deducted. Then I learned about the benefits of coverage. Like 90% of a vet bill is refunded after you pay you deductible. I treat my dog as my fur child. She gets regular check ups, vaccinations and had to have surgery. I'm so glad I made the choice.

Insurer: Nationwide

By: Jessica

Useful
March 27, 2018

Thank You Nationwide

I was ready to cancel my pet insurance with VPI after getting little to no benefits from it ...and then Nationwide took over & I’ve been reimbursed for a good portion of several recent vet emergencies! Finally! Thank You Nationwide!! You rock!

Insurer: Nationwide

By: Cottle

Useful
March 27, 2018

Reimbursement of veterinarian expenses couldn’t have gone better

My dog recently had surgery on his ACL. I was a little worried that Nationwide would give me a hard time about reimbursing me for my expenses. I was pleasantly surprised! No questions asked, Nationwide processed the claim and I was reimbursed per my insurance plan’s stipulations in less than a month! I am very satisfied with Nationwide and recommend Nationwide to anyone with a pet.

Insurer: Nationwide

By: Matt

Useful
March 27, 2018

My first claim was paid

We just got pet insurance for the first time last year. Our cat recently had a puncture wound under his chin and we had multiple visits to the vet. Just submitted the claims three days ago and upon receipt of an email from Pets Best, expected they would’ve found a reason to deny the claim. Instead after the deductible and other appropriate exclusions, the claim was approved. I am pleasantly surprised and appreciative.

Insurer: Pets Best

By: Jessica

Useful
March 27, 2018

Good

Claims settled quickly.

Insurer: ASPCA

By: Steve

Useful
March 27, 2018

I’m satisfied

I’m very pleased with Nationwide handling my claims. I was a little hesitant to get an insurance for my dog but now I have a piece of mind knowing that Bella will be taking care off.

Insurer: Nationwide

By: Sonia

Useful
March 26, 2018

Embrace is sincere and caring!

Our little Caesar had a surgery in an emergency room after he got injured badly in an accident. Embrace was faithfully there to help us throughout the process from contacting the veterinary to submitting the claim. We had a trouble with our emergency veterinary, but Embrace dealt with them for us. Thanks, Embrace. Embrace is the right choice.

Insurer: Embrace

By: Caesar's

Useful
March 26, 2018

CLAIMS PAID FAIR AND FAST ~ CUSTOMER SERVICE IS THE BEST!!

Our Weimaraner Tess has been insured with EMBRACE since we rescued her at a year old. She is now 10 1/2. Overall she has been healthy with the exception of weak hind legs/spine, from being tied up most of her first year of life. She's had a knee rebuilt and gets regular spine adjustments (VOM) now. Embrace has ALWAYS been so attentive to questions and FAST at processing claims. If only human health insurance processed claims as efficiently!! We LOVE Embrace! We have accident/illness coverage and the only reason I gave them "9 paws" out of 10 is that our premiums are pretty hefty now that Tess is a senior dog. BUT I understand claims are inevitable the older a dog gets. Thank you Embrace ~ we are thankful we found you in 2008!

Insurer: Embrace

By: PAMELA

Useful
March 26, 2018

Quick and Reliable

I can always count on Pets Best to get a quick claim review and they are very reliable to pay claims as I would expect. They do a good job of explaining to me what is covered and what would not be and why.

Insurer: Pets Best

By: Jennifer

Useful
March 26, 2018

Great communication/Fast processing.

We had an emergency trip to the vet for our 4yo GSD who was a rescue. Everything was covered exactly as we expected according to our selected policy and its underwriting terms (of which I read every word because I don't like surprises). The submission process was simple (upload required docs online and you're done). We received notice of direct deposit having been sent 3 business days after our final docs* were sent in. *The only delay was between initial submission and Pets Best requesting 12mo vet records - as we had just adopted about 4 months ago, we didn't have 12mo of records. The fix for this was simple enough so our delay was miniscule. Even with this tiny (but understandable) delay, we were 10 calendar days from submitting a claim to payment being sent. Logistics aside: it was PRICELESS to not have to decide anything at the Emergency Vet. Knowing that we were covered no matter the cost made it much easier handle the whole emergency.

Insurer: Pets Best

By: Shantelle

Useful

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