Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


April 17, 2018

I called Tracy

I called Tracy due to recent bad press on true panion not covering a dogs health bills and saying it was a preexisting condition even though the vets said to the contrary. So I called to find out if this is happening a lot. She recommended we do a footprint of our dog. I like this option and it makes your service more transparent. But I am still sceptical when it comes to insurance companies. They are usually ‘the bad guys’ and I’ve heard more negative stories than positive.

Insurer: Trupanion Canada

By: Catherine

Useful
April 17, 2018

Because the claims was handled in a timely manner

Because the claims was handled in a timely manner

Insurer: Trupanion

By: Deborah

Useful
April 17, 2018

Claim was paid quickly with no hassle!

Claim was paid quickly with no hassle!

Insurer: Trupanion

By: Ashley

Useful
April 17, 2018

I haven't exactly "used" the Trupanion insurance yet.

I haven't exactly "used" the Trupanion insurance yet. I did just mail in a claim. I had to mail it because I couldn't complete the form and send it without having to join and pay a fee. When I mailed it to the address on the bottom of the form, it was returned to me because the address listed was wrong. Becky gave me the correct address which should have been listed on the form.... I should be able to just complete a form, attached my bill, and send electronically without having to pay a fee. If I was doing it wrong, and there's a way to do that, I couldn't figure it out.

Insurer: Trupanion

By: Gay

Useful
April 17, 2018

Friendly service when I called.

Friendly service when I called. Timely claim response. Accepted our claim based on the vets decision for testing. True to your word from advertised claims.

Insurer: Trupanion

By: David

Useful
April 17, 2018

Easy to file online.

Easy to file online. Reasonable processing time.

Insurer: Trupanion

By: Kari

Useful
April 17, 2018

Looked after our bills immediatelyly at the vets

Looked after our bills immediatelyly at the vets no hassles To pay them

Insurer: Trupanion Canada

By: Joseph

Useful
April 17, 2018

Trip anion has been an excellent service provider.

Trip anion has been an excellent service provider. They handle our claims quickly and reliably.

Insurer: Trupanion Canada

By: Rick

Useful
April 17, 2018

Well see how the process is in the future.

Well see how the process is in the future. This was an initial claim that was less than my deductible. I would like to see how it goes when claims will be covered by trupanion

Insurer: Trupanion Canada

By: Adam

Useful
April 16, 2018

Good coverage, quick and easy submission process

Max is very food driven and has eaten a things that required visits to urgent care and required x-rays and blood tests. I am extremely grateful that we have Healthy Paws. A lot of things are standard like the one month probation period and coverage, but I love their app and how easy it is to file a claim. Claims are reviewed quickly and you get your reimbursement directly deposited to your bank account. $100/yr. deductible is very reasonable because they cover 90% of the rest. Healthy Paws have saved us a considerable amount of money in vet bills for the past 4 years and I am grateful to know I never have to choose between finances or the unthinkable when it comes to my Max. What is not covered: Exam fees and preventative care such as flea medication and dental cleaning. This is why I didn't give a 10 paw rating. We give Max something that prevents fleas and heart worms and feel that it would be to everyone's benefit to have this at least partially covered. Same goes with dental. An important note is annual deductible is based off of the start date of coverage and not calendar year. This could mean depending on the date you need to file a claim, you could pay more than $100 in a calendar year, it just depends. Overall, I would recommend pet insurance for any pet owner and have had a good experience with Healthy Paws. I have recommended to my friends and co-workers.

Insurer: Healthy Paws

By: Mike

Useful

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