Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


April 18, 2018

We agreed on a plan first for me to speak to the vet hospital.

We agreed on a plan, first, for me to speak to the vet hospital. I did that. The hospital manager agreed that the vet should have included the info on toxicity of macadamia nuts and that Shep might have eaten some and that the report shoukd have so stated. The manager will speak to the vet, and discuss forgiveness on the exrays and the physical exam. Once that is determined, I will contact Trupanion. BTW, the hospital manager wants to discuss this w Trupanion - primarily to tell you that a neurological assessment was done. Since there is zero reason why she would arrive at « soft tissue injury » - and then follow up w « more vomitting ». ... scan of abdomen ??? Seems like the vet might suspect that vomiting is not a thpical response to a soft tissue injury. Maybe we can then discuss thoughts of Trupanion. Thank you.

Insurer: Trupanion Canada

By: Patricia

Useful
April 18, 2018

You always do a great job for us.

You always do a great job for us. We are so thankful that an insurance company can have the values, fairness, and heart that you have. You have made it possible for us to give our girl the best life possible and you have never once indicated hesitancy to help us despite her many challenges. We have recommended Trupanion dozens of times to other very happy friends and the Loomis Basin Clinic has adopted Trupanion as their go-to number one referral for new pet owners. Thank you.

Insurer: Trupanion

By: Ron

Useful
April 18, 2018

very easy claims process and explanation of benefits is clear

very easy claims process and explanation of benefits is clear

Insurer: Trupanion

By: Erica

Useful
April 18, 2018

I have not yet sent in my claim but so far the process seems easy.

I have not yet sent in my claim, but so far the process seems easy. Kelcie (of your office) was extremely helpful to me. She emailed the claim form and also sent it 'snail mail' as the form was not printing out correctly. I will leave another review after the process is completed.

Insurer: Trupanion Canada

By: Barbra

Useful
April 18, 2018

Each representative I have spoken with have been professional and caring.

We pay for insurance with the hope we never have to need it and hope that if the day comes where we need to file a claim that the process will be with out hassle. Trupanion Insurance and their representatives have exceeded our expectations. Each representative I have spoken with have been professional and caring. They have eased my concerns and helped to make this process as stress free as possible. Tango is in good hands.

Insurer: Trupanion Canada

By: Debra

Useful
April 18, 2018

Weve been very satisfied with Trupanion

Weve been very satisfied with Trupanions treatment of claims weve submitted. Additionally, Trupanions client support and customer service has been of high quality.

Insurer: Trupanion

By: Barbara

Useful
April 18, 2018

Because a major surgery was covered by the insurance.

Because a major surgery was covered by the insurance.

Insurer: Trupanion

By: Cosette

Useful
April 18, 2018

Prompt payment

Prompt payment

Insurer: Trupanion

By: John

Useful
April 18, 2018

Easy to use the online claim.

Easy to use the online claim. Money deposited quickly

Insurer: Trupanion Canada

By: Mitchal

Useful
April 17, 2018

Best decision we have made! My girl is healthy again!

My huskimo got very sick and it was going to cost us 2,000 to get her healthy again. Healthy Paws covered 80% of it excluding the exam fee and what was left on my $250 deductible. My girl is healthy again! Healthy Paws made it possible for us to afford the care that she needed. And they even checked up on her a couple of weeks later to ask how she was doing. They have already covered FAR beyond what we pay monthly. So worth it. One of the best decisions we made!

Insurer: Healthy Paws

By: Tyler

Useful

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