Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


April 16, 2018

Wow!

Your customer service, convenient claim filing and reimbursement are exceptional! If only dealing with insurance for humans could be so easy and pleasant! Thank you!

Insurer: ASPCA

By: Debra

Useful
April 16, 2018

Human health insurance companies should be as easy and helpful to deal with

Our dog was recently injured badly in an unprovoked attack by another dog. Trupanion has been exceptionally helpful to deal with. Not only have they answered all my questions, they pointed out additional benefits under the policy that we haven't been using to help our dog recover. Add the pleasant, friendly and well-informed customer service representatives like Patrick and you have an ideal model for how human health insurance companies should operate.

Insurer: Trupanion

By: Michael

Useful
April 16, 2018

Long-time, satisfied customer

I’ve had Nationwide (since it was VPI—which I still call it) since around 2003 and had/have coverage for numerous dogs. I’ve never failed to feel supported as I’ve gone through various illnesses and injuries with my dogs. Claims are processed in a reasonable time frame and always seem fair. The one instance where I disputed a payment was resolved in my favor. I wouldn’t be without this coverage for my beloved dogs. My grandson and his family chose VPI for their dog based on my good experience and recommendation.

Insurer: Nationwide

By: Pamela

Useful
April 16, 2018

Dental cleaning

My cat Django got a comprehensive dental cleaning and it was ll paid for by Nationwide. We are very grateful.

Insurer: Nationwide

By: Hrayr

Useful
April 16, 2018

Glad I Have This

I've got 2 dogs insured with Nationwide and have been pleased with our for both of them. Submitting claims is quick and easy and payment is quick with the electronic option. Every owner should look into this.

Insurer: Nationwide

By: Nicole

Useful
April 16, 2018

The claims are processed promptly and fairly.

The claims are processed promptly and fairly. The coverage is good. The claims process is easy.

Insurer: Trupanion

By: Laurie

Useful
April 16, 2018

Thank you so much for being there for us!

You guys (Trupanion) have been not much less than a godsend for us with our little guy. I know insurance is always picked up, hoping for the best and preparing for the worst, but for us you have come through in spades. Both in coverage, and ease of getting claims processed. I have absolutely been recommending your services to family and friends who have or are thinking about getting pets. Thank you so much for being there for us!

Insurer: Trupanion Canada

By: Travis

Useful
April 16, 2018

We are so happy with the ins.

We are so happy with the ins. When Rosie,s bowel got nicked during spaying procedure and she was going to die We had to go to a special hospital to have emergency surgery. This was an expensive place and unexpected bill but Trupanion took care of the bill . Rosie is grateful too.Everyone who knew what we were going through thought we should put her to sleep but with the special hospital and Trupanion ins. We were able to afford to get her the best care needed Rosie is a very healthy chihauhau and has more energy than10 Chihauhaus. Again thanks to Trupanion ins.and good veteranians God Bless

Insurer: Trupanion Canada

By: Cherrie

Useful
April 16, 2018

Narin helped as much as he could and I am waiting for it

Narin helped as much as he could by confirming that my last claim for Leroy is under review and I should hear something soon.

Insurer: Trupanion Canada

By: Chelan

Useful
April 16, 2018

My only issue

The only issue up for discussion was whether or not I needed to send to inform Trupanion of my visits to another vet than Friendship Hospital for Animals that I had been using before using Dupont Vet late last year. I came away from the call with the view that it was not necessary for my dog's plane travel costs. There was no injury or health problem costs involved. Just a certification of good health by the vet, and the airplane charges for travel in the cargo hold.

Insurer: Trupanion Canada

By: Clif

Useful

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