Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,641 total
Other Categories
Every time I interact with Trupanion I have a wonderful experience.
Every time I interact with Trupanion, I have a wonderful experience. The agents are friendly, knowledgeable and professional. I am so grateful we have this option for our fur babies. Trupanion has saved us hundreds of dollars and the claims process is incredibly easy, smooth and usually pretty prompt for reimbursement. Thank you and great job!
Insurer: Trupanion
By: Michelle
Everyone is very helpful.
Everyone is very helpful. Trupanion had been wonderful in settling claims. Everything is explained well.
Insurer: Trupanion
By: Judy
Claim process is great
For the most part, the claim process is great, but when a vet tech accidentally puts a note in the wrong place or words it correctly, it kicks out claims. If I send in an explanation, It's ignored. Also, some doctors think its a great idea to give several guesses as to what the condition could be an once those trigger words are read by the review, the claim is kicked out. I've had claims where the doctor says their going to rule out condition A, B and C and because It's mentioned in the claim, and my dog had B... bam... my claim is denied. I send in an explanation and It's "overlooked."
Insurer: Trupanion
By: Cathy
Good phone experience
Good phone experience, and quick action on claims.
Insurer: Trupanion
By: Kathleen
I liked the express processing
I liked the express processing of my claim.
Insurer: Trupanion
By: Mary
Every time I interact with Trupanion I have a wonderful experience.
Every time I interact with Trupanion, I have a wonderful experience. The agents are friendly, knowledgeable and professional. I am so grateful we have this option for our fur babies. Trupanion has saved us hundreds of dollars and the claims process is incredibly easy, smooth and usually pretty prompt for reimbursement. Thank you and great job!
Insurer: Trupanion Canada
By: Michelle
Long appeal process
Its been a 10 up until my recent issue with a claim for a foreign body, and being a vet tech I recommend to all clients as well. The appeals process has been almost 2 months now with no answer, I was never told buying the insurance that he had what Trupanion would call pre existing conditions, and the fact it was called that is ridiculous. Overall still happy, but this has given me some reservations
Insurer: Trupanion
By: Rebecca
Consistent with claims
Consistent with claims: timely response: covers what you Claim to cover
Insurer: Trupanion
By: Debi