Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


July 05, 2018

Over 2 month delay in paying a claim---still waiting---not good business.

I have been waiting over 2 months for you to pay on a claim I submitted on May 4th. Received a letter saying it will be longer. No explanation why. I submitted all of my pets records from the Vet with the claim. The two smaller claims have been paid but this bigger claim is long overdue and my bank account could use the funds.

Insurer: Nationwide

By: Denise

Useful
July 05, 2018

Better than human insurance

Our dog started having what we thought were seizures. Our vet told us to go to a speciality hospital for animals where we were introduced to a neurologist. They had to run a battery of tests and MRI to make a diagnosis and treat our dog. Thanks to Healthy Paws they had the claim paid within one day and EVERYTHING was covered. Thank you Healthy Paws for everything. I am a loyal client for life!

Insurer: Healthy Paws

By: John

Useful
July 05, 2018

Grateful for Nationwide

We are grateful for Nationwide's speedy responses to our claims and the ease with which we can file the claims.

Insurer: Nationwide

By: mary

Useful
July 05, 2018

Always have extremely fast responses

Always have extremely fast responses to claims and the check receipt for us is only limited by the mail system. No complaints there either. Generally reliable and reasonably speedy.

Insurer: Trupanion

By: Vicki

Useful
July 05, 2018

Claims are easy to file.

Claims are easy to file. Response time is reasonable.

Insurer: Trupanion

By: Roberta

Useful
July 05, 2018

Trupanion has been great

How great Trupanion has been to us when handling claims and resolving them quickly

Insurer: Trupanion

By: Bill

Useful
July 05, 2018

I would recommend Trupanion

I would recommend Trupanion to everyone I know even if they don t have a pet, because hopefully one day they might be one. Trupanion has been there for me at all the unfortunate times that I have needed a helping hand with my little ones. They are so professional and efficient. I never have to wait on line if I have to call or wait for any reimbursements for covered expenses. I will all ways remember that both of their hands were always there for me not just one. We thank you Trupanion and my little Shuga (Maltesse) thank you Trupanion.

Insurer: Trupanion

By: TJ

Useful
July 05, 2018

Have had a few claims

Have had a few claims and have been taken care of rapidly Only complaint is this is not Carol, its her husband Joe Broeckaert. I wish you could correct this for the future. Dogs are named Evo and Kodah thank you Trupanion

Insurer: Trupanion

By: Carol

Useful
July 05, 2018

It was easy and fast

It was easy and fast through the veterinarian

Insurer: Trupanion

By: Nicole

Useful
July 05, 2018

Clear instructions, prompt response

Clear instructions, prompt response and reimbursement! thank you Trupanion!

Insurer: Trupanion

By: Larry

Useful

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