Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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So far pretty good, just one complaint.
The good: The vet helpline has been fantastic I love that we get that through this insurance. I used it twice about two possible things that my puppy ate and they definitely saved me a trip to the vet! My insurance also covered an appointment where my dog needed anesthesia and X-rays which was a big help!!!! The bummer: Our puppy Fritz, is a rescue puppy from an abandoned property in TX and at his first vet appointment I found out he had ear infections and hematomas, I have also struggled with some bad behavior. So I got the pet insurance to protect myself with unknown vet costs. I have spent a lot of money on dog trainers and puppy classes to housebreak him and stop other bad puppy behaviors. In an unlucky event he injured himself chasing a toy fracturing his fibula along with a cruciate tear. I have been having my puppy rest for months to see if he can heal on his own. It hasn't and we are now facing surgery. The biggest bummer I have with the insurance policy is they don't cover a cruciate tear in the first 12 months of holding the policy. So along with all of my other costs i am now facing a $4500 cost even though I have pet insurance. Surgery is next week, crossing my fingers they will help me to pay for this unexpected expense. I have worked hard with him and his behavior and I have high hopes he will be calmer puppy from now on and that after surgery he will be able to run around again like a normal dog. Rescuing a dog is not an easy job as I have learned it has been a financial burden and some havoc on our home life. However I see light at the end of the tunnel now, if only Nationwide will cover some of the surgery costs!!
Insurer: Nationwide
By: Elizabeth
For the most part satisfactory
It’s been nice having pet insurance when needed. Like most insurance you wonder if it will ever be worth the cost, but when you need it for an injury or Illness it’s comforting to know that some of the expenses will be covered.
Insurer: Nationwide
By: Craig
Efficiency at its finest
Having pet insurance was a good decision. Nationwide handles my claims in a quick and efficient manner.
Insurer: Nationwide
By: William
Very reliable and fair
Generally Nationwide has been very reasonable. But, some of the explanation of benefits are not as clear as they could be. They refer to our dog as they have already covered her condition and won’t pay the claim. It is not clear who I could speak to about her condition. We have a long journey ahead of us. The medication she has to take if for a minimum of 6 months.
Insurer: Nationwide
By: Pam
Nationwide Pet Insurance helps me keep my little guy in good health.
It is gives me peace of mind knowing when I my puppy isn't doing well that Nationwide will be there to soften the financial burden that comes with taking him to the vet. I greatly appreciate the updates and being able to receive funds electronically. Keep up the great work!
Insurer: Nationwide
By: Megan
You have been very efficient to work with and I have recommended you to many friends and family
Very easy to work with. Fast claim processing. Very happy with the insurance and have recommended it to many family and friends.
Insurer: Nationwide
By: janet
Ease of sending in claims
I like how easy it is to submit claims including the pre filled out form
Insurer: Nationwide
By: Nancy
Outstanding customer service and exceptional care
I signed up for Embrace for my puppy and my one-year-old cat two months ago, like any person not expecting anything to happen but wanting to be prepared. Then one night I found my cat limping with a broken leg and from there I had three days of vet appointments, ER visits, and finally a $4,000 surgery to amputate his leg. I had to max my credit card and use all of my savings to front the total $5,000 in medical care he required, and I didn't hesitate for a moment because I knew that Embrace would take care of us. As this was my first claim with Embrace, I called their customer service numerous times with questions, both complex and simple, and each time I was treated with the utmost care and kindness, not to mention empathy towards my cat. The vet office sent in my claim and two days later I received an email that the medical costs were covered and a reimbursement check was on it's way. Embrace takes making difficult decisions based on cost out of the equation, and lets you focus on what is best for you and your pet. No one should ever have to make the choice of potentially putting down their beloved pet because of financial reasons, and with Embrace I will never have to. I can honestly say that getting Embrace pet insurance was the best decision I could have made for my little family.
Insurer: Embrace
By: Brittley
Fantastic insurance company
My neighbor had recommended Nationwide as that Is who she has for her dog. She said how wonderful they were. Having golden retrievers in the past I know how important it is to have pet insurance on them. I decided to go with Nationwide after checking out a few companies and listening to my neighbor - I am so glad that I did. When we brought Mia in to the emergency vet it was so reassuring to know that I could have her treated and not have to worry that I didn't have the money to do so. I filed my claim the following day and within 3 weeks received the payment back from Nationwide. It could not have been easier and more than that it is total peace of mind. I would definitely recommend Nationwide to anyone who is looking for pet insurance.
Insurer: Nationwide
By: Theresa
Great Service
Nationwide Pet Insurance has been a life saver and we had great support. Sometimes is hard to understand the coverage in terms of dollar value, but overall offered good coverage. I really like the responsiveness, and the hassle free claim process.
Insurer: Nationwide
By: Jennifer