Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


July 18, 2018

I reached my deductible and there was no questions asked on my reimbursement.

I really like how when I reach my deductible, I barely get additional questions about my claim. As long as I provide the correct info, I get my reimbursement within 3 weeks or so. It is nice to not have to worry about financials when I take Jackson to the vet - and I can focus on his care. I always joke that my dog has better health insurance than I do - haha!

Insurer: Nationwide

By: Chelsea

Useful
July 18, 2018

Could not be more pleased with Nationwide!

Nationwide kept me informed through the claim process and was reimbursed quickly.

Insurer: Nationwide

By: John

Useful
July 18, 2018

Glad I bought Nationwide Insurance

I was skeptical at first, but have had no problems with Nationwide paying claims so far. Covered everything at the stated 90% after my deductible was met. I wanted coverage for illness/injury and also for breeding costs as my girls are show/performance dogs and I occasionally breed. So far very pleased with my decision.

Insurer: Nationwide

By: Lisa

Useful
July 18, 2018

Excellent service and have had no issues so far.

Unfortunately Mia, who was otherwise healthy until recently, experienced an upper respiratory infection and separately needed 2 teeth extracted. This was the first time I had used the insurance and was pleased with the response and follow up of the claim.

Insurer: Nationwide

By: Leslie

Useful
July 18, 2018

Took too long

Settling this claim took too long and I has to call to follow up.

Insurer: Nationwide

By: Anusuya

Useful
July 18, 2018

Terrible customer service

I requested my pet insurance be effective for the adoption date of July 11. As of July 17 I am still waiting for my binder letter despite many emails and phone calls. I submitted all veterinary records in existence a month or more prior to the effective date. They say I have insurance but I have no idea what the perimeters of that insurance are until I get my binder letter. I am beginning to feel scammed by this company. Is this how they deal with claims? Avoid this company.

Insurer: Petsecure

By: Joan

Useful
July 18, 2018

AWSOME

My dog Lucy Lu got a rosebush thorn in her eye and had to have emergency surgery to save her eye. I didn't wait and took her to my vet, who then recommended an eye specialist that saved her eye. the cost 3 thousand dollars. Nationwide paid 90% of ALL her vet bills. Thank You Nationwide cause I have 4 dogs insured with you guys. Don't know what I would have done if ALL 4 dogs got into the rose bushes. Since then we removed those bushes from their play area. They love to dig and hunt for Lizards so I'm sure Lucy Lu got her injury from that. I highly recommend Nationwide for your pets. Larry B. Slidell,La.

Insurer: Nationwide

By: LARRY

Useful
July 18, 2018

Always happy with the turnaround time

Always happy with the turnaround time and the amount covered. We are so glad to be clients!

Insurer: Trupanion

By: Saramanda

Useful
July 18, 2018

Processed within a couple days

Claim was processed within a couple days, reimbursement check was received quickly

Insurer: Trupanion

By: Shawna

Useful
July 18, 2018

Handled quickly

Every claim I have made has been handled quickly with no hassle.

Insurer: Trupanion

By: Lynn

Useful

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