Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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No hidden rules
There are no hidden rules for what is covered. Trupanion really does cover 90% of the costs and there is no cap for how much to reimburse. Trupanion's monthly premium is higher than other companies but it is worth it because I can make decisions for my dog and not have to worry about the money.
Insurer: Trupanion
By: Marisa
Fast and efficient
Fast, efficient, no hassle claims service! I'm very pleased
Insurer: Trupanion
By: Kristine
We've had three major health crisis with our dog (who is only 9 months old) and trupanion has covered what they have promised to from the start without any hassle or delay.
We've had three major health crisis with our dog (who is only 9 months old) and trupanion has covered what they have promised to from the start without any hassle or delay. I recommend Trupanion to everyone...family, friends, anyone thinking about getting a pet, people in the waiting room at the vet.
Insurer: Trupanion Canada
By: Jennifer
The process for claims is super easy and the customer service rep Jay was so friendly and helpful!
The process for claims is super easy and the customer service rep, Jay, was so friendly and helpful!
Insurer: Trupanion
By: Lucia
The last two claims are taking far to long to resolve.
The last two claims are taking far to long to resolve. Spoke to the vets office and they said they send you EVERYTHING. I’ve been a client a long time. I know my cat has been sick lately but that’s what insurance is for. You’ll be getting two additional claims. One for today as her eyes were getting worse and had to revisit the vet and one for Monday to extract stitches on her face tumor. I really don’t want these to take forever as you are always sent all the information to complete these claims in a timely fashion. This is the first time this has happened. It’s a lot of money and I need it. That’s why I insured her. There is your answer
Insurer: Trupanion
By: Jacqueline
Every time we call Trupanion we are treated like we’re your only client.
Every time we call Trupanion we are treated like we’re your only client. We couldn’t be happier with the coverage we have received and the customer service. Everyone we speak with is top notch. Scott was great. He asked about our dog by name. It feels like you al know Pablo, even though you’ve never met him!
Insurer: Trupanion
By: John
I have had excellent service and quick responses from Trupanion over the years.
I have had excellent service and quick responses from Trupanion over the years. My dog is now 13-1/2 and needs an echocardiogram. I was told to submit a pre-approval form for this procedure. He was diagnosed with DCM. The Echocardiogram is necessary in order to fully assess this condition and prescribe meds. I just wonder why this procedure requires a pre-approval.....
Insurer: Trupanion
By: Lucia
Good payout
Good payout, but still concerned about excessive costs at the vet
Insurer: Trupanion
By: Judith