Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,641 total
Other Categories
It's worth it!
I have had Trupanion for a current dog (who has not needed any treatment) and two previous dogs. Among the usual doggy concerns there were two expensive, unexpected and unusual ones. My 12 year old dog had emergency surgery for laryngeal paralysis (about $4500). Not only did Trupanion pay the 90% (minus the exams, as per their policy), they called the night my dog went into the hospital to tell us they had already approved the claim and to just work on helping him get better. My 6 year old dog was diagnosed with lymphoma and we chose to do chemo. Trupanion paid 90% of the $500 to $900 weekly treatments costs over four months. They paid all tests, drugs, treatments recommended and when we needed to go to the US for further treatments, they continued to pay without question. When we lost both dogs last year, they sent sympathy cards signed by all of the staff. It is not cheap coverage, but I know that I can make decisions based on what is best for my dogs, not on money--- and that is wonderful peace of mind.
Insurer: Trupanion Canada
By: Jane
Pleasantly surprised!
I received payment from ASPCA Insurance as soon as all of the information requested had been received and reviewed. One of the vet's offices didn't respond right away. Customer Service continued to contact them until the information was received. They did a great job taking care of my claim. And my oldest dog is almost back to 100%!
Insurer: ASPCA
By: Patricia
Submitting a claim was easy
I've only had one claim so far, but the process of submitting a claim was easy.
Insurer: Trupanion
By: Joanne
Your representatives were very friendly and knowledgeable.
Your representatives were very friendly and knowledgeable. Your compensation was quick and expeditious. I would've given a "10" but your computation for compensation was enigmatic for both myself and the representative who was trying to explain it. Kudos to her for getting it figured out with the computation dept. and calling me back quickly with the answer.
Insurer: Trupanion
By: David
easy process
easy process to submit claims and very much like the automatic deposit into bank account reimbursement program
Insurer: Trupanion
By: Michelle
Everything has always gone very smoothly
Everything has always gone very smoothly, including this claim. Customer Service has also always been excellent.
Insurer: Trupanion
By: Mary
My claims were covered
My claims were covered and the representatives are friendly.
Insurer: Trupanion
By: Lauren
Direct pay is great
My GSD was diagnosed with cancer and without Trupanion I would not have been able to afford all the treatment and surgeries he has gone through. The direct pay to the Veterinary hospital is an option I would not be able to live without.
Insurer: Trupanion
By: Dawn
Easiest insurance ever to work with
I cannot say enough good things about healthypaws. My dog is diabetic and they cover EVERYTHING, including needles and blood glucose curve. They even pay for Dasuquin, a supplement for joint health because he had knee surgery in the past. They paid for the surgery and more than 20 rehab visits. Recently, I spent more than 5K on cataract surgery, a result of his diabetes. The money was direct deposited in my account within days. All I need to do is upload a pic of the invoice via their app, done. I have literally saved thousands with healthypaws. And the best thing is that I never have to worry if I can pay for my best friend’s care. And you can’t put a price tag on that. Thank you healthypaws for playing a big part in my dog’s well being.
Insurer: Healthy Paws
By: Claus
ASPCA Pet Insurance is great!
You get a great percentage back on your claims and prompt service. I also love that they have an app now. It makes filing a claim so much more convenient. And they always call to check on Jax after I file a claim to make sure he's feeling better.
Insurer: ASPCA
By: Stephanie