Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Proposed Rate Increase in Wellness Plan Leaves Bad Feelings
This is my 3rd dog insured through VPI and nationwide. Some weeks after renewing my policy, got letter in mail saying rates may go up for those in the Wellness plan. This is the most expensive policy you offer and you want to raise these rates?? You may be pricing yourselves out of customers. If rates go up, I may have to switch plans. You make the policy look very attractive to new customers but then want to raise rates after a year? The timeliness of notification of claim status is good but I just hope you don't price your policy out of reach for most people.
Insurer: Nationwide
By: Bernadette
Good to have but not clear on what is covered. Disappointed in coverage.
Surprised on what is and what isn't covered for my dog. I feel like for the cost, not a lot is covered. Plus, I've hit my deductible and more reimbursement should be coming back to me. Takes a long time for claims to process.
Insurer: Nationwide
By: Meghan
Claim- Plus Costumer Service
Very pleased with the service I have received from ASPCA Pet Insurance. The customers service representative was very kind and helpful with all my questions. The turnaround time for our claim was less than 3 days. I highly recommend ASPCA pet insurance company
Insurer: ASPCA
By: Jenny
Your company has been great so far in helping with his medical expenses. Thank you.
I have had no problems with any bill I have submitted. Health care for our pets is almost as expensive as that of people. Your company provides a valid opportunity for people to be able to own pets. Pets grow old just like people. I got Paco when he was 3 mo old and have had him insured since then; he is not 12 years old. I have only had to use his medical in the last year and a half. It has been good knowing that when he needs care, I don't have to sell my house to keep him in good health. If a person is going to own a pet, they need pet insurance. Your company has been great so far.
Insurer: Nationwide
By: Kate
Simple, easy process
The process is very simple, though claims used to get paid a lot faster in the past. In the last year or so they have taken almost a month when prior it was maybe 2 weeks at the most. Other than that I love everything about nationwide pet insurance.
Insurer: Nationwide
By: Desiree
Thanks
Turning in claims have been very easy, So glad i purchased the insurance since my baby has had a few issues this year. I will definitely renew the policy next year
Insurer: Nationwide
By: Pam
Timely, Professional claims servaice
So glad we have Nationwide Pet insurance. Claims are always processed timely. Payments are made electronically. Seamless. I don't need to do anything.
Insurer: Nationwide
By: Marilyn
Completely Satisfied - Well Worth the Cost
We have been Pets Best customers for years. The representatives on the phone are compassionate and are quick to help resolve any issues. Claims are very easy to submit online and you can track claim status via their website.
Insurer: Pets Best
By: Leila
Wonderful
I am so happy that I chose Nationwide for my pups insurance coverage. I am more than satisfied with the prompt attention given to the claims. Customer service is wonderful and eager to help with anything I have concerns about. The 24/7 vet line is especially reassuring and I am grateful for it.. Luckily I have only needed to call it once, but it was comforting to speak with a professional in an emergency situation!
Insurer: Nationwide
By: Cassandra
Embrace is the best pet insurance on the market.
I have had Embrace insurance On my Maltipoo for four years and have just added my new mixed breed puppy. They always cover well what the vet charges and quickly reimburse. I will never use another pet insurance. Embrace is amazing.
Insurer: Embrace
By: Ramona