Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


August 02, 2018

Good job!

Friendly service and claim processed quickly

Insurer: Nationwide

By: Ellen

Useful
August 02, 2018

Nationwide has been life saving for my fur baby!

Investing in Nationwide has been an absolute savior for my pet and I and has given me peace of mind. After only about a month of having coverage, my cat fractured his hip. We waited a little while in hopes that strict rest would heal the small fracture. In the end it didn't and he had to have surgery that was over $2,000...on top of all the other expenses that came with it. I would not have been able to give him the care he needed if it weren't for Nationwide. I use the app on my phone to upload my claims and the process is relatively quick, it is an absolute breeze and totally worth the money. This is my first time having insurance for a pet and i will no longer go without it in the future! Thank you, Nationwide!!

Insurer: Nationwide

By: Emily

Useful
August 02, 2018

Nationwide has been life saving for my fur baby!

Investing in Nationwide has been an absolute savior for my pet and I and has given me peace of mind. After only about a month of having coverage, my cat fractured his hip. We waited a little while in hopes that strict rest would heal the small fracture. In the end it didn't and he had to have surgery that was over $2,000...on top of all the other expenses that came with it. I would not have been able to give him the care he needed if it weren't for Nationwide. I use the app on my phone to upload my claims and the process is relatively quick, it is an absolute breeze and totally worth the money. This is my first time having insurance for a pet and i will no longer go without it in the future! Thank you, Nationwide!!

Insurer: Nationwide

By: Emily

Useful
August 02, 2018

Satisfied

I opened this policy through my employer when we first got for our dog when we adopted her from a rescue shelter. It was later moved to Nationwide. Until recently, our dog has been “rock solid” and we’ve only used the policy for annual checkups, shots, teeth cleaning and monthly heart worm and flea/tick medication. Those claims were paid almost immediately. Over the past couple of months, we’ve been treating a persistent, mysterious infection on our pup’s tail and have made 4 trips to the vet. It took 2-3 weeks to have our claims paid. Note: Our vet files the claims for us. We also had a late-night trip to the local emergency vet because of persistent vomiting and dehydration from ingesting Mupirocin ointment after she unwrapped her tail bandage. Vomit with specks if blood in it is scary, especially when the dog has only vomited once in the previous 6 years. I haven’t filed this claim yet as I’m waiting to see if I’ll have any other prescriptions for Cocoa which have to come from a regular pharmacy. I’ve signed up to have our claim payments wire transferred directly into our account. Nationwide uses Chase Bank for this process. I find having to log into Chase and “accept” the payment a pain in the neck. Other than that, I’m satisfied with our coverage through Nationwide.

Insurer: Nationwide

By: Joanne

Useful
August 02, 2018

Happy with well care services

Having used VPI insurance years ago I had less than great hopes for WellCare service coverage. To date I have received payments for each claim and I’ve been happy with the benefits. I combined WellCare with full care coverage for my pet.

Insurer: Nationwide

By: Linda

Useful
August 02, 2018

Easy to use with great customer service

You never want to have to use pet insurance, but Cali has had quite a few visits to the vet's office in her first six months. It took us a while to figure out that she had a sensitive stomach and was allergic to one of the medications. All in all Cali is one healthy pup now, but so happy to have Heartville pet insurance. The website is extremely easy to use and submit claims. The notifications are great and if you ever need to communicate with someone the customer service is fantastic! The coverage of expenses has been great as well!

Insurer: ASPCA

By: Heather

Useful
August 02, 2018

The claim was handled fast and effienct.

I am so very pleased with the way my dogs claim was handled. It was fast and no hassle. My dog is my four legged child. We love her so much. And having you guys there is such a relief. Thank you.

Insurer: Nationwide

By: Sabrina

Useful
August 02, 2018

Thank you Nationwide!

One of the best decisions I ever made was getting Nationwide insurance for my Teddy! As a single mom I never wanted to find myself in a position where “money “ was a deciding factor in the care or treatment of my beloved dog! On July 15 Teddy suffered a GDV and needed emergency surgery to survive. Having Nationwide coverage gave me the piece of mind knowing I could focus on getting Teddy the care he needed.. I was pleasantly surprised, reimbursement was absolutely no problem everything covered as per my policy and I received it very quickly.. thank you Nationwide.. I have and will continue to recommend you to all my pet living friends!

Insurer: Nationwide

By: Maria

Useful
August 02, 2018

Great coverage!

I have been satisfied in how much this insurance has covered my dog. If I have any complaints it would be the fact that every year it goes up "alot" more. I understand that as I dog gets older its possible you will need more coverage. It just seems to jump up alot.

Insurer: Nationwide

By: Janice

Useful
August 02, 2018

Easy Claim Filing along with Peace of Mind

I bought peace of mind when Dash the Dog came into my life eleven years ago. I didn't want to be faced with making a choice about animal care based on cost; these decisions, I'm afraid, are based on my heart, and I know that about myself. Pet insurance was the only option. So I did my research and bought coverage from Embrace. They make it easy to file a claim, respond quickly that the claim has been received, and even though Dash is an old dog, the insurance is affordable.

Insurer: Embrace

By: Shelley

Useful

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