Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


August 02, 2018

Excellent customer service

Excellent customer service and ease of submitting claims and speed of reimbursements!

Insurer: Trupanion

By: Valerie

Useful
August 02, 2018

Prompt response time.

I took Duffy for a check-up, and she a in good shape the doctor ordered a blood panel to check all her organs, the charge for that was 90.00, and my insurance paid 70.00 of it, great. The visit was paid, the micro chipping was paid. I was happy with the prompt response from pets Best. Keep up the good work. Donna Luke

Insurer: Pets Best

By: Donna

Useful
August 02, 2018

Claim was accepted

Even though my claim amount goes towards my deductible, my claim was accepted and that is good.

Insurer: Trupanion

By: Kate

Useful
August 02, 2018

Ease of filing claim

Ease of filing claim, rapid acknowledgement and explanation of what was covered and what was not. Facing my dog having surgery is scary and its nice to know Trupanion is there when I need it to help.

Insurer: Trupanion

By: Christine

Useful
August 02, 2018

Trupanion really cares

Because trupanion cares about your pet and are there when you need them the most!

Insurer: Trupanion

By: Zachary

Useful
August 02, 2018

Quick response times.

There was a delay of several months with our VET getting the claims filed. Once Pets Best received them they were processed immediately. I received the approved amounts within 1 1/2 weeks. Thank you

Insurer: Pets Best

By: Susan

Useful
August 02, 2018

Good first claim.

This is my first claim after transferring from another insurer in 2017 and I'm very happy with the outcome. Veterinary expenses tend to be higher here in California than in many other states so the flat-fee system I was under before did not provide nearly enough coverage. I like being able to customize my deductible and coverage level with Pets Best and the straightforward percent reimbursement.

Insurer: Pets Best

By: Natalie

Useful
August 02, 2018

Filing a claim online was easy.

Filing a claim online was extremely easy. The response time was extremely fast, and I had my reimbursement check within a week of filing my claim. I love Pets Best and tell anyone who is looking for insurance for their pets that Pets Best is THE BEST.

Insurer: Pets Best

By: Brian

Useful
August 02, 2018

Claim processing is easy.

I've processed many claims though Pets Best. Every time, the process is easy and funds are deposited in a timely manner.

Insurer: Pets Best

By: Lindsey

Useful
August 02, 2018

Fast processing of claims

Fast processing of claims, ease of filing for claims, friendly email customer service

Insurer: Trupanion

By: mary

Useful

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