Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Easiest reimbursement ever!
I honestly had no idea if pet insurance would be worth it. So after my dogs first vet appointment for some shots, flea and heart worm meds I submitted the reimbursement and it covered everything except his ear drops to prevent ear infections! I was shocked and so happy with the investment.
Insurer: Nationwide
By: Austin
Thank goodness I have my pet insurance through Nationwide
So happy we signed up with Nationwide pet insurance. The claim process is easy and your customer service is wonderful. Every person we've talked to has been very friendly and professional.
Insurer: Nationwide
By: Cindy
ASPCA has been an excellent investment, especially now that she is quite old.
I've had this insurance for my dog since she was a tiny puppy. She has been very healthy. Once she turned 10, the rates went up, and i decided to keep that more expensive policy going. She is now 14, and still healthy, but having quite a few allergy related problems, the costs of which are really adding up. The insurance is helping now considerably with the wellness and treatment costs, which make quite a difference. The insurance was a good investment.
Insurer: ASPCA
By: Lee
ASPCA Pet Insurance provides peace of mind
My husband & I adopted the most adorable St. Bernard puppy in May, 2018, he was 3 mos old when we brought him home, we named him Ziggy. Unbeknownst to us Ziggy's fun, carefree life would be quickly interrupted at the age of 5 mos. He came down with some unknown illness that first presented as lameness and quickly morphed into bacterial infection throughout his little body to the point where he was in severe distress. From mid-July to early August our days were spent taking Zigg back to emergency vet hospital (he was hospitalized 3 separate times) and each time still the Vets were not sure he would survive this ordeal. Primarily because he was a puppy and his immune system not fully developed. We had many scary sad nights, but throughout it our Vets never gave up hope they would find what was wrong with Zigg. Happily today, Zigg has been home (for more than a month) and is well on his way to recovering. His diagnosis finally came that he had the dog version of MRSA (serious bacterial infections). Through all of this, we never once lost any sleep on how we were going to pay for Zigg's care. We found out luckily, that the breeder we adopted Zigg from had never canceled his ASPCA Pet Insurance. His coverage was for accidents/injury and paying up to 90% of bills. Submitting my claims for reimbursement was one of the easiest things I have ever done (too bad human health insurance isn't this simple). Went to the website, uploaded receipts, doctor's reports. ASPCA representatives emailed me immediately stating claims were received, and kept me informed of how they were progressing. ASPCA reps contacted the Vet directly, I did not have to be an intermediary. My first set of claims were reimbursed (at 90%) within 2 weeks of submission, my 2nd set within 1 week. I cannot stress enough the fact that we were dealing with life threatening issues with our baby boy was beyond stressful, NOT having to have to worry about how we were going to pay for his care was beyond a miracle. Going thru what we have with Zigg, I realized I needed to get coverage for my 2 older dogs, Clay & Finn (Golden Retrievers - 8 & 5 years of age), now I know I will never worry about caring for their medical needs in the future. If it ever occurs again, I know ASPCA will handle everything for us and all we have to do is focus on getting our babies well. And on a separate note, whenever I did call ASPCA with questions or concerns, their very first question upon identifying me was "How is Ziggy?". It was incredible to have such care and concern with a representative whose job (really is to sell insurance). But the folks on the phone were truly caring and were concerned and you could feel it, it was not at all insincere. And even now almost a month since my last submission they were calling to follow up and see how Ziggy was doing, it was like talking to friends. I know there are many people who do not understand the connection we have with our pets, they are our family and to many of us "our children". And like any parent we love talking about our children, the folks at ASPCA understand this and are happy to hear our stories.
Insurer: ASPCA
By: Maria
Very helpful and top on things
It is affordable and communications are great as stay online. When they receive claim they will let you know as well refund notification.
Insurer: Nationwide
By: Yuki
Super easy to file claim, no bs, the money was in my account before the credit card bill even got here!
Couldn't believe I got reimbursed for every last dime (less the exam fee and my deductible) of the emergency vet bill for my cat's urinary blockage and 5 day hospital stay with no hassles, no games, no b.s. The money was in my account less than 2 weeks after I filed the initial claim. Now, how much my premium may go up next year, who knows? But I could not be any more satisfied than I am right now and would recommend Healthy Paws to anyone! The only things they don't cover is pre-existing conditions, routine and preventative vet care and vaccinations.
Insurer: Healthy Paws
By: Inger
Peace of mind when it comes to the health of my pet.
Easy to file the claims. Reimbursement is quick, easy and painless. Love the wellness plan and the comfort knowing that if something big happens Nationwide will be there to help.
Insurer: Nationwide
By: Charles
Great protection
I'm so thankful to have pet insurance from my dog who recently was diagnosed with cancer. It's a shocking diagnosis but I'm so grateful to have the support of insurance during this difficult time.
Insurer: Nationwide
By: Jerri
Very satisfied customer!
Very satisfied customer! Trupanion has amazing customer service and honors it's policies. Ethical company that truly cares about our beloved furry family members. Has enhanced quality of my dog's life (and therefore, mine too)! THANK YOU TRUPANION!!!
Insurer: Trupanion
By: Mary
No problems with reimbursement
I was concerned when I got the policy that it didn't cover everything but it was better to have something than nothing. I have not had any problems getting reimbursed by Trupanion when my dog has issues. The claims go through quickly and I really really appreciate the service.
Insurer: Trupanion
By: Mary