Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Easy
Easy submission process as always and quick turnaround time.
Insurer: Nationwide
By: John
Meowsome!
ASPCA has been GREAT pet insurance! I have had ASPCA now through two different cats, and they have just been the best. When I lost my first cat, they were so sweet and kind, it was like dealing with my best friends. When I adopted my new cat (remember: Make Adoption Your First Option!!!), they were so happy to welcome my new addition into the ASPCA family! They are always prompt with answers to my questions, and the few times that payments have been held up the representatives with whom I spoke on the phone worked hard to find out where the holdups were and to do their best to expedite payment. Their premiums are very reasonable, and their tiered system assures that I buy only the amount of insurance I feel I need. If my cats could talk, I'm sure they would give ASPCA Pet Insurance "Two Paws Up!"
Insurer: ASPCA
By: Diane
Easy Filing Claims
Trupanion’s online claim filing tool makes things easy. Covered expenses are handled with no problems. Those on the phones are also pleasant and help check claim statuses as well as help with logging into the member portal
Insurer: Trupanion
By: Donald
Easy to submit claim and fast processing
It's very easy to submit a claim, once I have the detailed receipt for the vet visit and Nationwide surprised me with the short turnaround in processing the claim. The only thing I would suggest is to make it easier to enter the clients bank information if they chose direct deposit, through the Nationwide site, instead of a separate text from Citibank.
Insurer: Nationwide
By: Gloria
Best Pet Insurance
Trupanion has allowed us to provide our dog with the best medical coverage at an affordable cost. Our dog has had elbow dysplasia surgery, another surgery for a loose kneecap and a partial tear on his ACL(or CCL in dogs). We also recently found out our dog's heart murmur is from a hole in his heart. We're following up with a cardiologist so we can give him the best preventative care for his condition. I'm so glad we have Trupanion and we can afford these unexpected surgeries and medical procedures. Thanks Trupanion!!!
Insurer: Trupanion
By: Suzanne
Thanks!
I appreciate the ease of filing claims, having done it now a few times - its a breeze. Would be nice if the reimbursement was faster, but I got it before the credit card bill was due, so no real issues there.
Insurer: Nationwide
By: Matt
Amazing and easy experience
My dog was hit by a car and although she somehow walked away (ran away really) from the incident we decided to bring her to the vet to get checked out. Our pup seemed fine but the vet wanted to run multiple tests to make sure she wasn’t suffering from internal injuries. I was hesitant due to the potential costs of the procedures until I spoke with Trupanion who was very understanding and explained my coverage to me. They answered every question I had and reassured me they were there to help -(and actually was). Thankfully we got the tests done because our pup had a bruised liver and a collapsed lung, and required her to stay in the hospital overnight. Since then I have spoken with 3+ members from the Trupanion team and I always get off the phone in a better mood than I was before (which rarely if ever happens when calling my own health insurance company). I was especially relieved when I found out the deductible I pay now will most likely apply to any future problems with her liver and lung AND my monthly payments will not go up because I submitted a claim. (I’ll make sure to edit this review if it does**)
Insurer: Trupanion
By: Katherine
I am VERY PLEASED with Nationwide and very happy I decided to get coverage for Pepper and Habibi. Thank you.
I am so thankful that I decided to get Nationwide Pet insurance for my two young cats. Pepper had a fall and broke his leg and tooth. Nationwide was wonderful in paying all submitted claims in a timely manner. Pepper had to have a root canal on his tooth and was not quite sure if that was covered, but it was. I will not go without pet insurance in the future on my two babies. Thank you Nationwide.
Insurer: Nationwide
By: Sheila
I am glad that I have nationwide insurance
Always have found nationwide to be fair and just and a good asset to my pets’ health. Easy to submit and timely reimbursements. Generally receive email that claim was received after 2-4 days from online submission through VitusVet then another 2-3 weeks to receive the reimbursement (or denial)
Insurer: Nationwide
By: Denise
Very efficient
I have had insurance for 2 years now. Their coverage is amazing. I’ve never had a payment issue, a denial or bad service. My dog had surgery a few months back and all payments went through quickly and without question. I’m very thankful to have this insurance for Stella!
Insurer: Nationwide
By: Mandi