Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Excellent customer service
Excellent customer service and quick claim settlement.
Insurer: Trupanion
By: Lynne
Trupanion has covered expenses as promised/advertised.
Trupanion has covered expenses as promised/advertised. You process claims in a timely and concise manner. Your staff, on the phone, are very knowledgeable, confident, helpful, and professional/courteous. As an example, my recent discussion with Sam about rates, premium increases, and deductibles was very helpful and thorough.
Insurer: Trupanion
By: Richard
Disappointed in the system.
Disappointed in the system. Wasn't aware that deductible was per medical issue. Also, claim was denied first time and had to appeal the decision, taking more time than the claim was worth.
Insurer: Trupanion Canada
By: Mark
Pets Best took great care of us.
My dog had a broken toenail that had to be removed and Pets Best took great care of us! I really appreciate that submitting claims is so easy--I can do it from my phone by just taking a picture of the vet's invoice. I also love that reimbursement is so quick!
Insurer: Pets Best
By: Emily
So glad I chose Pets Best!
Very satisfied how easy and quick it was to file claims and receiving the reimbursement. So glad I chose Pets Best!!!
Insurer: Pets Best
By: Andrea
Excellent customer service
Excellent customer service and quick claim settlement.
Insurer: Trupanion
By: Lynne
It was easy
It was easy to submit online and was approved quickly. Everyone has always been super friendly and helpful whenever I've had to call!
Insurer: Trupanion
By: Gabby
It was fast
It was fast and easy. I was just a little surprised for some reason that I didn't understand each incident had its own deductible until I had to file my first claim.
Insurer: Trupanion
By: Kristen
there are lots of stories
there are lots of stories about pet insurance not being worth it. people left holding the bag when things go wrong. I am happy to say this is not been my experience. my claims have been paid and without this insurance I would be in a really bad place right now.
Insurer: Trupanion
By: Brandon