Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Broken Leg
Never used ASPCA and was happy to work with someone that explain the process. Didn't have to wait that long for a refund check. Great Job!!
Insurer: ASPCA
By: JULIUS
Top-notch, no-gimmicks pet insurance
We insured our puppy 3-1/2 years ago and I have never made a better investment than buying a pet insurance policy from Healthy Paws. Unbeknownst to us, our big happy mutt was harboring hip dysplasia. Healthy Paws was right there with us through his diagnosis and treatment, which fortunately involved pain relief and weight loss rather than surgery. Not only were we able to get the best possible care for him to address this problem, Healthy Paws stood by us through the "ate the wrong thing" episodes and all the other little things that go wrong. Their technology is great, claims are paid quickly, and THEY CARE. There's a good reason they are the top-rated pet insurer. I often overhear pet owners at the vet's agonizing over the financial aspect of the decisions they must make and I silently thank God that I have our pet insurance policy from Healthy Paws, so we can make our decisions with only our pet's best interests in mind.
Insurer: Healthy Paws
By: Libby
Get your Pet insurance with Trupanion, you will need it when you least expect it for your fur baby
So glad we have Trupanion insurance as our Brussels Griffon puppy 9 mths old has to have both back legs operated on as he knees pop out of the sockets, if we didnt have surgery it would be tough on a retirement meager income. I highly recommend getting insurance based on experience
Insurer: Trupanion Canada
By: Shelley.
Easy and fast claims process.
I really like how easy and fast the claims get processed.
Insurer: Pets Best
By: Martha
Pets Best is excellent.
My dog had an unexpected surgery and we Pets Best was excellent. We uploaded a copy of our bill, and 7 days later a check arrived with a detailed explanation. Easy and fast, Pets Best really helped ease the stress of an already stressful situation.
Insurer: Pets Best
By: Diane
Claims process is easy.
Claims process is easy. Just don't like that since my vet is a mobile only vet, that I can't claim the visit. I'd understand if my vet offered office visits, but they don't. The office is a mobile office, all visits are done in the home. I don't have the option of an office visit and so my visits are constantly denied. Will probably look for another insurance company that will work with me on that.
Insurer: Pets Best
By: Colleen
Very quick response
Very quick response to our claim, even though it was our first claim. We expected it to take longer.
Insurer: Trupanion
By: Alison
easy to navigate and deal with
easy to navigate and deal w/. no snafu s on coverage
Insurer: Trupanion
By: Pam
Everything went very smoothly
Everything went very smoothly and straight forward.
Insurer: Trupanion
By: Calvin
Easy, friendly, and lifesaving!
ASPCA has been very straightforward; it's easy to submit claims, they send me reasonable updates during the process, they stick to their policies. I haven't had to argue with them on a single thing. I also really liked the way that they let you change the elements of the plan around (deductible/percent covered/coverage ceiling) and see how that all affected the deductible. Our cat was diagnosed with IBD the same year that we got this policy, and it has made it so much easier and less stressful to take care of him! One caveat: we've had this policy for less than a year, so I don't know what our premiums will look like next year.
Insurer: ASPCA
By: Natalie