Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


November 01, 2018

Why didn't I get such insurance with our previous dogs?!?

The vet help line was great when I needed guidance on what to do with our puppy. The insurance help great with the cost of services. The follow-up is great in making sure she stays healthy.

Insurer: Nationwide

By: Judith

Useful
November 01, 2018

Hassle free pet insurance.

Very happy we have Nationwide pet insurance for our 2 dogs and my sons dog. You hope you never have to use insurance but we have had a few high vet bills due to sickness and injuries. Having this insurance saved us thousands over the past two years. Nationwide's online claim form is very easy to fill out and can be emailed to them which expedites the claim. We have had no issues with Nationwide paying claims promptly and correctly. If you love your pets, I would highly recommend Nationwide over other pet insurance options.

Insurer: Nationwide

By: Steve

Useful
November 01, 2018

scooter services

great to work with just wish it did not take so long to receive funds from claims

Insurer: Nationwide

By: DENISE

Useful
November 01, 2018

I wish my human health coverage was as good as Healthy Paws pet insurance!!

I can't tell you how happy I am with your company. I was crushed when I learned that my dog had to have ACL surgery. The people at Healthy Paws are actual real people. They helped every step of the way and checked in on Rocky throughout the process. Even little things like calling back when they said they would, reaching out to my primary vet as well as the surgeon to track down info and records so I didn't have to. Not to mention the coverage! It was exceptional on every level. Thank you so much for taking care of my boy!!

Insurer: Healthy Paws

By: Jeremy

Useful
November 01, 2018

Healthy Paws is the best pet health insurance!

Healthy Paws is a wonderful company! I cannot say that about any other insurance companies I have experience with (including human). Lexie, my Dobe has had two surgeries over the past couple of weeks. Healthy Paws is simple to use and payouts are quick. There has been no quibbling over loopholes or legalese. I have been able to concentrate on Lexie’s health, not on how to pay the bills. They are also compassionate, checking with me on how she’s doing. My health insurance had never done this! I find Healthy Paws to be ethical and impressive!

Insurer: Healthy Paws

By: Beth

Useful
November 01, 2018

Healthy Paws is the best pet health insurance!

Healthy Paws is a wonderful company! I cannot say that about any other insurance companies I have experience with (including human). Lexie, my Dobe has had two surgeries over the past couple of weeks. Healthy Paws is simple to use and payouts are quick. There has been no quibbling over loopholes or legalese. I have been able to concentrate on Lexie’s health, not on how to pay the bills. They are also compassionate, checking with me on how she’s doing. My health insurance had never done this! I find Healthy Paws to be ethical and impressive!

Insurer: Healthy Paws

By: Beth

Useful
November 01, 2018

You guys are prompt and agents are friendly and helpful.

Great handling of claims. Like your agents a lot.

Insurer: Nationwide

By: Randy

Useful
November 01, 2018

Very Helpful!

Been using this company for a number of years now. Yes, there is a deductible, but once that is met, we get 90% back on covered services. And, you can choose the level of services/coverage you want for your pet. Our kitty had his annual dental visit - and yes, required a tooth extraction (as is common per his breed). We were covered! I added the dental coverage when we adopted him. If you’ve had many pets, you know how expensive quality vet care can be. We really appreciate having Nationwide on our side....pun intended.

Insurer: Nationwide

By: Martha

Useful
November 01, 2018

Great Coverage - Long Waits

I'd like to start by saying that the coverage of this plan is great. It is worth it to have piece of mind in case anything comes up. However the claims process takes a very long time. I tried submitting claims both through the Vetline App, and by fax. Both times, Nationwide told me they never received my claim. Meanwhile significant time had already passed. During another event, my wording was a bit off on one claim. I wasn't made aware until 28 days after I submitted the claim. Therefore I had to submit a new claim, and wait another full 30 days to receive payment. I completely understand waiting 30 days to receive payment, but I wish the claim approvals/denials was faster. I'd like to know within 1 week if my claim had been approved, even if that meant waiting another 3 weeks to get paid.

Insurer: Nationwide

By: Ian

Useful
November 01, 2018

Great

I’m really grateful I got insurance for Zoey. Without it, I would be in serious debt. Thank you for reviewing my claim in a timely manner. My only suggestion would be to update your website and allow for claims to be submitted electronicallly.

Insurer: Nationwide

By: Beverly

Useful

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