Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,641 total
Other Categories
Very Responsiveto Ruffy's Needs
We decided on pet Insurance only after a previous dear pet suffered a tragic illness and death, and we incurred large vet bills. It is a wise choice, especially since we have two very large breed dogs who are very active. Most vet visits are routine visits but then there is that stubborn ear infection or other anomaly that requires a trip to the vet. Nationwide always responds to our claims, and always seems genuinly interested in Ruffy's (and Turk's) wellbeing.
Insurer: Nationwide
By: Pendra
Healthy Paws has the fastest claim processing and the best customer service of the multiple pet insurance companies I've used.
I have had pet insurance policies with 3 other companies and can say that Healthy Paws has BY FAR the best customer service and fastest claim processing of all of them. I have had 2 dogs with cancer, one with an eye injury and a fourth who required a splenectomy and have not had to jump through hoops one time to get a claim processed or been hit with a significant premium increase or had my coverage being changed (reduced) due to a carrier change as I have with other companies. They are definitely worthy of their high ratings!
Insurer: Healthy Paws
By: Melissa
claims handled quickly
Appreciate the careful and rapid processing of claims
Insurer: ASPCA
By: Ian
Thank you!
Our cat ended up with an acute case of severe pancreatitis and having pet insurance through Nationwide took a lot of the stress off after four visits to both the urgent Care and vet until he was stable and officially diagnosed. Thank you!
Insurer: Nationwide
By: Tami
You are very quick to settle the bills we send you and never dispute a claim. We are very happy with the coverage you provide.
We have been impressed with the quality of the insurance program we purchased. It has a very wide range of services it covers. We are very satisfied with amount of reimbursements we received. This every pet owner should have a policy like this.
Insurer: Nationwide
By: Elizabeth
Quick and easy form and claim process
My older dog had a sudden stomach bug and had to be hospitalized. After the vet gave the quote I called to double check my coverage since it was my first claim. The response was quick and reassuring. The claim paperwork was seamless and I received my refund in a timely matter. I’m so glad I did my homework picking this plan, it’s exactly what I needed in adopting an older dog. I feel at ease that I have it!
Insurer: Nationwide
By: Julie
Great insurance
Nationwide has paid all our dogs vets claims in a sufficient time frame in full minus any ded/non-cvd items. I am grateful I purchased insurance from them.
Insurer: Nationwide
By: deborah
Great coverage but needs improvement on claims process
The coverage is a bit pricy when going for the top tier but pretty much everything is covered. The claims process needs improvement though. It's gotten better where before you had to fax information over. Now you can scan and send via email. But there is not ability to submit directly through the website or an app. This would make things so much easier and convenient.
Insurer: Nationwide
By: Paul
There when I needed them.
Nationwide has always been very helpful whenever I've had to call customer service. The reps are nice, the claims are paid in a timely manner, and I've never had cause to raise a fuss about anything. That's something in this day and age.
Insurer: Nationwide
By: Kate
Prompt refund with no hazzle
I've been with different insurance and could honestly say that this insurance was the first we receive refunds on our claim...that's why we have 2 dogs insured. Thank you much.
Insurer: Nationwide
By: Bobby