Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Excellent!
I wasn’t so happy that my dog was sick but I was ecstatic to see how much nationwide covered! Thank you so much:)
Insurer: Nationwide
By: Christine
Fast and easy process
Excellent and easy process from submitting a claim to getting answers for any questions I had.
Insurer: ASPCA
By: Shad
So glad we obtained Trupanion Insurance for Aksel
We adopted Aksel, a 2 - 3 year old German Shepherd in 2015. We decided to obtain pet insurance for Aksel. While we've had other dogs, mostly Shepherds, in the past, this is the first time we'd opted for insurance. I did some research and liked what I found out about Trupanion. We had occasion to use the insurance in late 2016, when Aksel experienced Gastric Dilitation and Volvulus (GDV), also called torsion. It's a life threatening medical emergency, time is of the essence, and requires emergency surgery. We would, of course, had the surgery with or without insurance, but it sure was helpful to receive the great majority of a $5,000 plus claim paid to us by Trupanion. And there was no disputing just how much specific surgical procedures or treatment or stay in ICU should cost. Just submission of invoices and medical reports as part of the straightforward claim process. And Aksel is fine - an extremely active, healthy boy. We will never have another dog without having insurance for him/her. And Trupanion is the pet insurance we recommend to friends.
Insurer: Trupanion
By: Barbara
Extremely friendly and incredibly efficient
I truly cannot say enough good things about Trupanion and their care. In the beginning stages when I was weighing out my options, their customer service was the fastest, the most straightforward in answering questions, and answered what I asked with honesty--not trying to swindle me. I recently called regarding my pup Finnigan's diagnosis of Pneumonia (I did not intend to claim for it because I figured they wouldn't cover it) and she urged me to put a claim in. Every time I call with a question they give me all the information I could ask for and phrase it very simply. They are incredibly speedy with their processing times, it was my first claim and I had my response and money back within about a week and a half. I got everything back aside from the vet check fee (which they don't cover) and all I had to pay was my $200 deposit. The costly xrays and diagnostics and meds were all paid for. Their prices are fair and their services are clear. I truly appreciate them as a company and will definitely continue to suggest them to others.
Insurer: Trupanion Canada
By: Jessica
Top Notch Pet Insurance Company With a Caring Heart
If you are looking for medical insurance for your pets, Healthy Paws is definitely is first rate in my opinion. I did a lot of research before choosing Healthy Paws a few years ago, and I settled upon this company to insure my two dogs with because of their high ratings, and the benefits that they offered was what I was looking for at the time. I am so thankful that I made the right decision A few weeks ago out of the blue, while my dog Chanel was sleeping, she woke up choking and started spitting up, and accidently inhaled some of what she was spitting up. It went into her lung and she was having a hard time breathing and her heart was racing. Since it was late at night I had to rush her to our emergency medical clinic who ended up diagnosing her with aspiration pneumonia. She ended up spending the night there, but since this diagnosis is so serious, she had to go to her own vet the next day for further treatment. Never in a million years could I have imagined something like this happening, especially so suddenly. That first 24 hours ran me up a bill in the tune of $2500. I had never had to use my pet insurance before, so I called up Healthy Paws and the representative was both kind and understanding, and walked me through the process of what to do and how to submit my paperwork for reimbursement. After submittal, representatives kept me informed by email every step of the way of what was transpiring with my claim, always telling me where my claim was at, and what to expect next. In just a little over a week I had a check in the mail and was able to pay off the majority of the money I had to put on my credit card. Then today, I received an email asking how Chanel was and checking on her progress and wishing her the best. Although this was my first time dealing with a pet insurance claim, I have dealt with many other types of insurance claims in my life, and never have I had such wonderful service through the process. From beginning to end, Healthy Paws has been there for me and came through in a most expedient manner when it came to paying my claim. I am so thankful I chose them when it came to insuring my pups, as I couldn't have asked for a better company with such excellent service and such caring people. Thank you Healthy Paws!!!
Insurer: Healthy Paws
By: Sheryl
Nationwide has been very fair and responsive with all of Abby's claims
We have used Nationwide (formerly VPI) since 2002 for all of our pets and have gotten a good response.
Insurer: Nationwide
By: Frank
Reliable, compassionate and quick to pay!
My terrier/terror got into something that turned out to be inedible and I really appreciate Healthy Paws' swift attention to our claims, and for helping enable us to provide all the medical attention that was needed. We opted for 90% coverage and there was never a disputed claim-the check arrives within days.
Insurer: Healthy Paws
By: nancy
$40,000.00 saved with Life saving policy
Our beloved doberman Justice developed idiopathic epilepsy at age 3 years, 6 months. His condition has progressively worsened, requiring many expensive diagnostic studies. His medication bill alone is in excess of $10,000.00 annually. His epilepsy is now manageable, and now Justice lives a happy active life with very little disruption from the excessive seizures he was experiencing. Justice's treatment has cost over $50,000.00 so far. We would not have been able to afford to keep Justice alive were it not for the Trupanion pet health insurance policy. The premium cost around $1500.00 per year. The claims are always processed and paid promptly without any delay or problem.
Insurer: Trupanion Canada
By: janet
Routine Claim Processing
Very expeditious claims processing for range of wellness and emergency visits.
Insurer: Nationwide
By: Matt
We truly feel "embraced"
Switching to Embrace Pet Insurance has proved to be the best insurance decision I ever made for my dog. I've tried others but none compare. Embrace delivers courteous, expedient service and a wide range of coverage options.
Insurer: Embrace
By: Bridget