Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


November 04, 2018

I'm singing your praises

My friends have been waiting to hear about Collin's claim for his recent visit to the vet. They wanted to know if it was really true that Nationwide covers 90% of the claim. I couldn't wait to tell them how easy the process was and that Nationwide was true to their word. Thank you for the wonderful coverage.

Insurer: Nationwide

By: Elise

Useful
November 04, 2018

I'm so glad I chose to insure all my dogs with Nationwide

I've been very happy with what claims are paid and how much is covered. Claims adjusting takes longer than I had expected. The process could be more streamlined for insured and insurer. Overall I'm very satisfied and would continue coverage on all my dogs and I highly recommend anyone with a pet who doesn't have unlimited funds also carry coverage and Nationwide's Whole Health is my choice.

Insurer: Nationwide

By: Darlene

Useful
November 04, 2018

Appreciate the speedy response

We received the check within days of submitting the claim. We appreciate the speedy response. Do think the premium is way too high. It has increased so much over the last couple of years that we may have to drop it.

Insurer: Pets Best

By: Laurie

Useful
November 04, 2018

Great claims experience

We have had a great experience. It's easy to file claims, the claims we expect to be paid have been paid, and we have received payment promptly.

Insurer: Pets Best

By: Lee

Useful
November 04, 2018

The whole process was so simple and easy

The whole process was so simple and easy. I logged on to the app to research "how to file a claim" and discovered it was as easy as snapping a picture of my detailed receipt, answering a few questions and clicking submit. I got immediate notification that my claim was received, got an email a few days later with the explanation of benefits and payment was in my account shortly after that. It is so reassuring to know I no longer have to worry about taking my darling doggie to the vet. Thanks Pets Best!

Insurer: Pets Best

By: Wendy

Useful
November 04, 2018

Delivers the service

Trupanion would deliver the service just as they said they would. The claim was easy as 1 2 3 no fuss no red tape no nothing. I submitted the invoice, Trupanion processed it and that's it. Thank you so much.

Insurer: Trupanion

By: Anastasia

Useful
November 04, 2018

outstanding customer service

outstanding customer service, quick claim turnaround. always there for us

Insurer: Trupanion

By: Ron

Useful
November 03, 2018

You guys are great!!

I can't say enough about Embrace Insurance. I was upset when I got the vet bill for Heidi, my dachshund, but Embrace came through and Heidi is doing great! Can't thank you enough. I already gave two of your pamphlets out to my coworkers.

Insurer: Embrace

By: KATHERINE

Useful
November 03, 2018

Efficient process

I was happy with a process and the outcome. My pet was able to get a needed surgery after his trauma.

Insurer: Trupanion

By: Irina

Useful
November 03, 2018

You get what you pay for

When I was just thinking of cancelling the insurance for my healthy dog, boom the tumors come although thank god they were benign it was pressing against her sciatic nerve. While recovering she injured the opposite hind leg and now a ACL tear! My poor doggy and my poor wallet but was very relieved when my insurance checks came in the mail from the first surgery. Yes...keep the insurance 👍

Insurer: Nationwide

By: Anna

Useful

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