Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Consistently good customer service & claims service that is prompt & dependable!
I’ve been a policyholder for 13+ years now with all of my fur babies and have always been provided with awesome customer service and claims service for my dog and 2 cats. Claims are always processed promptly and any insurance questions I have ever called about were answered clearly and professionally. I highly recommend Nationwide to anyone who has pets.
Insurer: Nationwide
By: Deb
a great investment for your pet, and your peace of mind
I got insurance with Healthy Paws when I brought my baby home and it has been a really great investment for our family. The claims process is very simple and the reviews are fast and transparent. The staff does a good job of explaining the benefits and the claim resolution. Customer service is A1... staff is really concerned about your pet.
Insurer: Healthy Paws
By: Marie
I will use Pets Best again
We had to say goodbye to our best friend, Boba Rex. I was unsure of whether or not euthanasia/cremation was covered under our policy but sent in anyway. I was waiting to cancel the policy for him until I received word on his final claim. I was surprised to see the majority was covered, as well, as then Boba Rex's pet's policy was cancelled and we were given a prorated refund, which I did not expect. It made the whole process of having to deal with putting my dog down so much easier. Thank you. I will continue to use Pets Best for my other animals.
Insurer: Pets Best
By: Michael
I actually already referred Trupanion
I actually already referred Trupanion multiple times. Friendly service, easy to get ahold of, easy claims process. Thank you!
Insurer: Trupanion
By: Christianna
Pets Best is truly the BEST.
Pets Best is truly the BEST. The website is extremely easy to use from adding another pet to submitting a claim, it just couldn't be any easier. The claim process is user friendly, the way in which the decision was reached is also easy to understand and payment was in my mailbox within days. I have recommended Pets Best to my friends and family and will continue to do so.
Insurer: Pets Best
By: Melanie
Pets Best makes it easy
We appreciate your responsiveness to our claim. You make it easy for our vets office to help. We value that and the fact that our policy helps keep our pets healthy
Insurer: Pets Best
By: Peter
Exam fees not included
It is disappointing that exam fees are never included, especially when associated with an emergency vet visit.
Insurer: Trupanion
By: Julie
I will be cancelling soon
Although your employees were very helpful and polite. I was disappointed to find out that they called our dogs condition preexisting. It ended up costing us $3000.00. We had got insurance because our last visit cost 8000.00 we were hoping to Alene some of the financial pressure but nothing was covered. Seems as though Trupanion will be able to link any illness to this first problem and never cover anything. I will be cancelling soon I think
Insurer: Trupanion
By: Michael
Mostly happy with plan
Disappointed medical exams are not partially covered for reasons not related to yearly exams. Otherwise happy with plan & I have recommend Trupanionr Pet Ins to my Niece when she was looking for a plan for her puppy!
Insurer: Trupanion
By: Judy
Great customer service
The help Jessica Boggs gave me was great. I tried 4 times to fax over a claim and it went nowhere, or was lost. I sent Jessica a copy, she verified with my vet and in 3 days the claim was paid. Great employee Trupanion has in her.
Insurer: Trupanion
By: steve