Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


November 05, 2018

Easy claim process, highly recommend!

This is my first time buying and using pet insurance. The company made the process. WIth a few clicks I was able to get paid.

Insurer: ASPCA

By: Stephanie

Useful
November 05, 2018

Wonderful service.

It is so good to have Nationwide insurance for my dog. I'm not sure how I could have handled the expense without it. Their service is fantastic both in terms of coverage and the speen with which they address the claims. I highly recommend them to anyone with a pet.

Insurer: Nationwide

By: Helen

Useful
November 05, 2018

Great and prompt service

I am grateful I acquired insurance! This was so necessary. Wish I had gotten more coverage on his neutering at Humane Society in NyC.

Insurer: Nationwide

By: Asher

Useful
November 05, 2018

We love our pet insurance, great peace of mind.

I would never go without pet insurance again. It is easy to file claims, affordable, and gives us great peace of mind.

Insurer: Nationwide

By: Pamela

Useful
November 05, 2018

Easy to work with and covers just about everything.

So far so good. Easy to submit claims and processed rather quickly.

Insurer: Nationwide

By: Dana

Useful
November 05, 2018

It's worth it when you need it

We didn't have pet insurance for our first dog that we lost in 2003. I did the math and had we had insurance, we would have saved money. She was healthy the first 3 years of her life but then got an illness we couldn't treat. She had IMHA and we were told that 60% of dogs can live with this disease on treatment. She was unfortunately in the 40% that didn't respond to treatment. For our second and third dog, we got pet insurance and it helps out when they get sick or injured. When they are old and dying, it really helps offset the cost of medical bills. I wish they would cover more as the premiums are expensive but we'd end up paying more in the long run without it.

Insurer: Nationwide

By: Michele

Useful
November 05, 2018

So glad we did this!

Our young male cat, Moses, is an indoor/outdoor guy. He stays close to home but finds lots to get into! He likes to eat and "play" with things that don't agree with him so we visit our vet with various and sundry ailments related to his outdoor adventures. Each year, our insurance has covered our expenses and more. Would NOT be without it. Claims are easy to file online and promptly paid.

Insurer: Nationwide

By: Candice

Useful
November 05, 2018

good

Responds to claims in a timely fashion.

Insurer: Nationwide

By: Prashanth

Useful
November 05, 2018

Very good insurance, painless claim submission process

The insurance is a bit expensive but I haven't had any trouble with getting reimbursed for claims in a reasonable amount of time (10-14 days). Submitting is easy too, on my phone with the app. Overall, very good insurance and I plan to get it again for next year. I recommend this coverage.

Insurer: Nationwide

By: Matt

Useful
November 05, 2018

They always find an issue with larger claims and won't provide a specific explanation is to fix it.

I've had a few larger claims and I've had issues where they say they need more information. The first time they said the medication didn't explain the reason I brought the dog in, even though the form clearly stated she was there for 2 issues. Now they won't fill a second claim for a tumor removal and I have emailed asking to tell me why and I don't get specifics. Additionally they keep saying they have tried to contact both me and my vets office without success, but I have received zero emails or calls regarding the claim and my vet's office also did not receive anything. This is after I have submitted all the paperwork and receipt from the vets office and the claim form with notes from the vet. I have asked them to contact my vet directly at his email and to cc me as well, but then i just get the same generic email that they have attempted to reach the vet unsuccessfully. It makes it very difficult to trust the company.

Insurer: Embrace

By: Nicholas

Useful

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