Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


November 08, 2018

It was really easy

It was really easy; I paid for the vet bill, kept the receipt and the invoice, then took pictures and uploaded them. I was paid in 2 days!

Insurer: Pets Best

By: Jonathan

Useful
November 08, 2018

Quick claims process

I filed my claim online and within a few days it was paid and explanation was sent

Insurer: Pets Best

By: Cheryl

Useful
November 08, 2018

The claims process was very easy

The claims process was very easy. Prompt payment and direct deposit is wonderful. I feel the non-payment of certain items on a bill should be explained more clearly.

Insurer: Pets Best

By: Betty

Useful
November 08, 2018

Very easy claims through my Vet

I just tell the Vet Hospital to send the bill to you; you administer it; and I receive a check. Very easy. Thank you.

Insurer: Pets Best

By: Marlene

Useful
November 08, 2018

Claims process was quick and easy

Pets Best processed the claim quickly (received claim in fewer than 5 days), and they were very understanding and caring about my cat's treatable diagnosis. The claim paperwork was easily to follow, too.

Insurer: Pets Best

By: Misty

Useful
November 08, 2018

Handling of claims is prompt

Handling of claims is prompt and exactly according to terms and conditions of the policy. I believe I am getting what I signed up for, and I have peace of mind when it comes to affording whatever my pet legitimately needs.

Insurer: Trupanion

By: Sarah

Useful
November 08, 2018

I recommend Trupanion

I recommend Trupanion all the time. I love that Trupanion covers genetic conditions and Trupanion pays my claim within a day

Insurer: Trupanion

By: Sue

Useful
November 08, 2018

Trupanion gives us good care

I think we have received good care with Trupanion. We have only been with Trupanion for just over a year and our premiums have already gone up which makes me feel as though Trupanion is being penalized for claims. Also, our dog is a rescue so she came with unknown issues to us that were deemed pre existing. Unfortunate circumstance

Insurer: Trupanion

By: Paula

Useful
November 08, 2018

It was extremely difficult

It was extremely difficult to get a service rep on the phone. They don't cover vet visits for any reason.

Insurer: Trupanion

By: Dana

Useful
November 08, 2018

Claim experience is easy

Claim experience easy but lack of coverage for the high premium is another question.

Insurer: Trupanion

By: Diane

Useful

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