Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Pleased with rapid responses and explanationsTo all inquiries
After first being denied payment we were disappointed. However as soon as accurate diagnosis made and with appeals from our vets, you acted quickly to review and pay claims. Your rapid communication really makes a difference. We always know what you are doing and what, if anything, we need to do to expedite process. We are most impressed
Insurer: Embrace
By: Muriel
Trupanion truly cares about furry friends and their families.
Trupanions customer service is very efficient, friendly and knowledgable. Filling out the claims online is easy and quick. Great company!!
Insurer: Trupanion
By: Christianne
i sleep better knowing I have help with the cost of keeping my fur-babies healthy!
I have four Great Danes and anyone with large animals and/or multiple pets knows it is not cheap to keep them healthy. Recently one of my dogs broke a toe and we had to decide which course of treatment would be the best...splint or amputation. I called Nation Wide to find out what coverage I had, and while the Service Rep. could not offer a pre-authorization, she was able to go over my options with me, and let me know how much each service was allowed. This helped me to decide the best treatment to get my boy back on his feet. And submitting a claim is so easy. I can do it through an email and usually within 14-30 days the money is sent right to my bank account. I have been with Nation Wide for 10 years, since they were VPI, and I sleep better at night knowing that when things do happen...and they will...I can chose an option that is not just because it is the cheapest, but because it is the best choice for me and my fur-babies.
Insurer: Nationwide
By: Susan
Easy payments
Filing invoices, and receiving payment is easy. I gave them an 8 because follow up questions can be difficult sometimes.
Insurer: Nationwide
By: Christina
Outstanding customer service and coverage
My dog needed ear surgery,very expensive, Healthy Paws enabled him to have the care he needed. So grateful for the quick payment
Insurer: Healthy Paws
By: LuAnne
Excellent job!
I am so thankful I signed up for pet insurance through Nationwide! You have excellent service, paying of claims, and a lot of value for the cost. I have already recommended you to many pet owners. Thank you!
Insurer: Nationwide
By: Pam
fantastic!
I am more than happy to write a review for Nationwide as they are bar none the best pet insurance in existence... no hassle, quick refunds and superior customer service... will never use anything else.. comprehensive, reasonable coverage.
Insurer: Nationwide
By: laura
Surgery Cost
Tanner had surgery to remove an external tumor which turned out to be cancerous. The Vet says they got it all. Insurance paid paid 99% of the cost which was a big relief.
Insurer: Nationwide
By: Roger
Peace of mind
Taking our dogs to the vet when they aren’t feeling well is already a worry. When our dog had a twisted stomach and it looked like surgery was in his future, I was able to tell the vet to do whatever was necessary and not worry about the impending bill. Luckily the situation resolved itself and he didn’t need surgery, but his bill was still hefty and fully covered by VPI!
Insurer: Nationwide
By: Shannon
Slow response
My dog now requires prescription food due to allergies, but it seems to take even longer to get reimbursed and often I am buying the following month's food before I am reimbursed for the current month. Not sure why it takes almost the maximum amount of time for what should be a standard reimbursement.
Insurer: Nationwide
By: Adam