Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Claims are quick and easy to understand
I have two puppies and both are on Wellness Plans and Insurance Plans. So, I've been submitting a lot of claims lately with vaccines and spays and all the puppy stuff. The process is quick and easy to understand. I'm completely happy with my decision to go with Pets Best. I always tell my friends to get on it!
Insurer: Pets Best
By: Suzanne
Our vet submitted our claim and the process was very smooth
Our Golden Retriever puppy had a "dietary indiscretion", she ingested the head of a razor. Our vet submitted our claim for us and within the week, we had a deposit in our checking account. The explanation of benefits was easy to read and understand. The process was VERY smooth, and all is right with our puppy.
Insurer: Pets Best
By: Doreen
PetsBest coverage is amazing
I don't take surveys or leave reviews at all but I've had PetsBest for a while now and it just auto debits my account, take my dog to the vet, pay the bill, submit, done. There's never any questions asked, I pay the deductible and that's that, the coverage works amazing and I am proud to say I am a pets best customer for life, I appreciate everything you guys have done for me. Anytime I've had questions or needed help and called in I've always been helped by someone who completely knew what they were doing and talking about. I thank you pets best!
Insurer: Pets Best
By: Logan
Extremely easy to file a claim
Extremely easy to file a claim for my dog's most recent vet visit. I was able to upload my bill via the app and submit the claim in just a few minutes.
Insurer: Pets Best
By: Jessica
It's been a simple process
It's been a simple process with few to no issues on every claim.
Insurer: Trupanion
By: Jamie
Pre-existing conditions
My kitten had a weird eye infection and a lump on his neck, things that weren't routine and it wasn't covered because super light eye discharge was noted on his last appointment. So it was deemed existing condition . It clearly wasn't even bad enough for the doctor to prescribe something for it beforehand and he wasn't having an issue with his eyes either.
Insurer: Trupanion
By: Devin
I just submitted my second claim.
I just submitted my second claim. My first was denied because it was was submitted within the first 30 days (my fur baby had a seizure two weeks after I got him). So I'm a little nervous about how this claim will be handled.
Insurer: Trupanion
By: Diana
Live person by phone
I can always reach a live person by phone- I love this! They are always helpful and always process claims very quickly!
Insurer: Trupanion
By: Susan