Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Could not ask for more
Incredibly rapid processing (2 days) and reimbursement (1 week via direct deposit). Reimbursement was exactly what I was expecting. Could not ask for more efficient service. Very happy camper.
Insurer: Pets Best
By: Marian
Very satisfied
I was so worried when my puppy started limping and the diagnosis was surgery and then the cost was $2500 so I did a pre authorization and got approved before setting the surgery date and it all went smooth I had a check in the mail 2 days after the claim was approved. Very satisfied
Insurer: Pets Best
By: Chelsea
Prompt claims process
Had my dog into the vet for check-up and spaying. Claim was submitted and paid promptly.
Insurer: Pets Best
By: Pat
PetsBest makes decision making easier
My dog was diagnosed with a serious disease, suddenly and unexpectedly. He is quite young and his diagnosis required and continues to require ongoing medical attention including surgeries, medications and continuing medical monitoring. The financial responsibility gas been enormous....thankfully, PetsBest has made these challenging days of decision making and care easier. I cannot be more appreciative for the responsiveness for my claims and the cooperation in working with my veterinarian. I have recommended PetsBest to many. Thank you!
Insurer: Pets Best
By: Pat
Streamlined claims process
The website is very easy to understand, and the claims process is streamlined. I took a picture of my vet bill, attached it to the claim, and within a week or less had a check in the mail.
Insurer: Pets Best
By: Heather
Very pleased with the service
I have two of my Jap Chins dogs insured by Pets Best. One of them, Lola had been sick a few times. She needed surgery in one of her eyes a few months ago and a month ago she had trace of blood in her urine. Lola had eye surgery and payment from Pets Best was received after deductible as expected. Then she had to be taken to the regular vet for the urine blood trace and again consultation, medications and test were paid by Pets Best as expected. Very pleased with the service.
Insurer: Pets Best
By: Ana
Pets Best did a very good job
Pets Best did a very good job with my recent claim for my dog, Phoebe. I faxed my claim on a Monday and called on that Thursday to see if they had received it and the claim was not in the computer yet. However, the next day I had an email saying it was received and being processed. The next week I received the information as to how much was due to me and would be deposited in my checking account. It was there in just a couple of days. I am very pleased this experience. Thank you.
Insurer: Pets Best
By: Vicki
Extremely fast and responsive
Extremely fast and responsive claims process and resolution.
Insurer: Trupanion
By: Leonard
Highly Recommend this Pet Insurance Company.
I have a 2 year and 9 months year old Maltese who has had severe stomach issues in the recent past and I have made multiple claims. This insurance is great. Pays as set in your policy. Extremely easy claim process. Many option when setting up your policy. In the past before there was Trupanion, I had the only other pet insurance for my dog (s)and it wasn't near as good as Trupanion Pet Insurance.
Insurer: Trupanion
By: Debra
Online services works great!
A very user-friendly website, all the information is right there. The claim was processed very fast and the reimbursement was also applied to my account very fast.
Insurer: Nationwide
By: Nicolas