Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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The best health insurance company for our Kids (Pets)
I couldn’t be more pleased with my recent experience with Trupanion. I lost my little Chocolate. I was too broken up to cancel his insurance. Trupanion saw the cremation charge and refunded me from the day Chocolate passed. They sent a condolences card which meant the world to me. All the services they describe regarding customer services, policies, claims, etc. all worked smooth as silk. I will stay with Trupanion because they stand behind their word in quality of life for your pet/children and in their unfortunate death. Thank you Trupanion! Demi Ma
Insurer: Trupanion
By: Demi
Fast and easy claims submissions and payment
I like their full package plan that takes care of 90% of medical after meeting deductible. Lets me know what to expect after each claim submission. And I do like their new fully electronic app-based submission process. Good for eliminating paperwork. Thanks!
Insurer: Nationwide
By: Henry
Very prompt
I have had Nationwide pet insurance since I got Gracie as a puppy. I could not be happier. They pay promptly and cover most of her claims. Gracie has had several illnesses common to her breed and Nationwide has covered them promptly. I have recommended the company to a friend and they are pleased also
Insurer: Nationwide
By: Laura
You've been very good to us so far.
I would have to say that Nationwide Pet Insurance has been very good to us so far. I insure two dogs and having pet insurance has been a real savior. Oreo has been to the Emergency Vet Hospital three times in four years for various issues and Nationwide has paid the claims each time. It is so reassuring to know that finances aren't holding us back from getting our dogs the care that they need and that even if it is a weekend or evening or my vet can't fit us in, we can go to the ER with confidence knowing that our pet insurance is there to help us cover the cost should we need it. The latest issue for Oreo turned out to be a narrowed disk in her back and I had to take her to Emergency on a Monday night. After bloodwork and x-rays and $1100 later, I learned that she has a narrowed disk in her back. I went home armed with anti-inflammatories and pain medication. Nationwide covered over $600 and that is after my $250 dedeuctible. Yes, it is expensive but, like our children, our pets are important members of the family and wouldn't you do anything for your family?
Insurer: Nationwide
By: Melissa
Easy
It’s a great feeling knowing that I can take care of my dog without the worry of costs. Submitting a claim is easy and reimbursement is fast. I appreciate the explanation of what is covered and what isn’t.
Insurer: Nationwide
By: Kellie
Nationwide VPI Is Awesome
I have had Nationwide's whole pet with wellness plan with a 90% deductible for several years and I highly recommend getting pet insurance for your pet as soon as you can. I had been meaning to get pet insurance, but wasn't sure which one to get. After a large vet bill, I decided not to wait any longer. Several months after I started with pet insurance, my pet started having a lot of infections and eventually needed several surgeries and to be put on a special diet - all of which Nationwide covered 90% of the costs. Nationwide's customer service has been awesome throughout the whole process and I am a very happy customer. One downside to Nationwide VPI to consider is it is an invoice reimbursement claim process, so you do have to submit a claim with invoices and Nationwide will pay you 90% of covered costs within 30 days (they usually process in about 2 weeks), whereas some other insurance companies offer a program where they pay the vet directly and you only have to pay your share at the vet during the time of service. To make the claim process easier, Nationwide does allow you to submit claims via their mobile app and you can get the claim paid electronically to your bank account. I chose Nationwide based on a coverage and cost comparison I made from research, but I know people are happy with other companies as well, so I think it's just a good idea to get a good pet insurance policy from any of the companies your vet recommends - and to do so sooner than later because pre-existing conditions are not covered by any policy.
Insurer: Nationwide
By: Jacob
EXCELLENT COVERAGE, QUICK AND EASY RESPONSE TIME
Very easy to deal with claims. Quick form fill-out with quick response time. Very good coverage with "wellness program"
Insurer: Nationwide
By: Wes
Excellent seamless service
I’ve had only excellent experiences with Nationwide’s professional and expeditious claim processing.
Insurer: Nationwide
By: Zahira
Dissatisfied with appeal process.
We are very unsatisfied with the amount of work we had to go through to appeal a pre-existing condition. We were careful dog parents and took our dog to the hospital because we thought he ate something. The hospital found nothing but yet Finn was noted by embrace as having a pre-existing condtion. It took several letters from the Quakertown veterinary hospital to obtain a refund. The original letters from experts were rejected due to either the verbiage or the orginator.
Insurer: Embrace
By: rory
Nationwide Pet Insurance is truly concerned with you pets health, having pet insurance is a major relief.
Let's face it, our pets are part of the family and having insurance for them provides major piece of mind. Nationwide makes it so easy to submit your claims in minimal time, and you receive your claims via ACH credits very quickly. It totally warms my heart that Nationwide actually took the time to follow up after my precious Gianna had an unexpected procedure performed. I am a customer of Nationwide Pet Insurance for life and constantly refer friends and family! Keep up the great work and the personal attention.
Insurer: Nationwide
By: Ralph